IBM Support

JR47136: CMVC 229056 - When trying to create a new store using the Store Creation Wizard in Accelerator, a blank page is displayed.

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APAR status

  • Closed as program error.

Error description

  • The user follows the Advanced Store Publishing steps to publish
    the extended sites model as needed:
     http://pic.dhe.ibm.com/infocenter/wchelp/v7r0m0/index.jsp?tab=s
    earch&searchWord=advance+store+publish
    
     When following the step 5 in the above link, the Asset Store
    Organization for the Catalog Asset Store Organization is
    published. In the MEMBER table, the type field for this
    organization was set to OU (which is not a valid MEMBER type)
    instead of O (Organization). The MEMBER.TYPE is incorrect and
    that is causing the store creation wizard to be blank.
    

Local fix

  • Use SQL to update the MEMBER.TYPE column value from OU to O.
    

Problem summary

  •  USERS AFFECTED:
     WebSphere Commerce users on v7.0 who followed the advanced
    method to publish extended sites
    
     PROBLEM ABSTRACT:
     When trying to create a new store using the Store Creation
    Wizard in Accelerator, a blank page is displayed.
    
     BUSINESS IMPACT:
     WebSphere Commerce users are unabled to create new extended
    sites stores
    
     RECOMMENDATION:
    

Problem conclusion

  • Changes were made to the XML data (loadorg.xml) in the
    AuroraStorefrontAssetStore.sar (and
    MadisonsStorefrontAssetStore.sar) to correct the MEMBER table
    entry from OU to O.
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR47136

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-04

  • Closed date

    2013-11-02

  • Last modified date

    2015-05-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
15 May 2015