IBM Support

JR46988: IN PROCESS PORTAL DASHBOARDS, CREATE DATE OF TASK ARE NOT CORRECTLY SHOWN IN CHART.

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APAR status

  • Closed as program error.

Error description

  • If you create some process instances <10 mins before midnight,
    and then <10 mins after midnight, when you check the dashboard,
    like Process Performance, the create date of the tasks will be
    incorrectly shown in the chart. The way the dashboards were
    calculating the seconds for the chart instantiation was
    incorrect.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced on 7.5.1.1.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Dates were incorrectly shown on the     *
    *                      dashboards, they were not accounting    *
    *                      for timezone.                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The create date of the tasks will be incorrectly shown in the
    chart. The way the dashboards were calculating the dates for
    the chart instantiation was incorrect.
    

Problem conclusion

  • Fixed by properly factoring in timezone on the process
    performance dashboard.
    
    Fix is available on FixCentral.
    
    Install/Dependency information is available in the readme.txt
    on FixCentral. When the user goes to the download files page
    in FixCentral, the readme will be available with the fix
    package as a separate download.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46988

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-18

  • Closed date

    2013-07-30

  • Last modified date

    2013-07-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R750 PSY

       UP

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Document Information

Modified date:
30 July 2013