Direct links to fixes
APAR status
Closed as program error.
Error description
SyncInventoryAvailabilityCmd fails when certain items are excluded from the default contract. An error like the following is seen in the logs: [10/2/13 14:16:47:705 CDT] 0000000d bod I CWXFD3134E: Execution of get request failed. null [10/2/13 14:16:47:721 CDT] 0000000d bod I Failed to find catalog entry by part number [123456].
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce v7 users who have integrated with Sterling PROBLEM ABSTRACT: Entitlement check fails while calling the SyncInventoryAvailabilityCmd BUSINESS IMPACT: Low - Unable to update the cached inventory availability records using SyncInventoryAvailability RECOMMENDATION:
Problem conclusion
<Provide details here on how we fixed the problem - instructions are above> ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR46862
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-06-06
Closed date
2013-11-02
Last modified date
2013-11-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
02 November 2013