JR46797: TIMEOUT DURING PROCESS APPLICATION TRACK COMPARISON IN PROCESS CENTER

Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In Process Center, open a process application or
  toolkit. There is a default timeout value set for
  operations that make requests to the server. A timeout
  error happens when an operation takes longer time than
  the default timeout value. This has been seen for the 'Compare'
  operation. It is possible but very unlikely to happen during
  other operations.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, Standard, and         *
  *                  Advanced                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION: In Process Center, open a process       *
  *                      application or                          *
  *                      toolkit. There is a default timeout     *
  *                      value set for                           *
  *                      operations that make requests to the    *
  *                      server. A timeout                       *
  *                      error happens when an operation takes   *
  *                      longer time than                        *
  *                      the default timeout value. This has     *
  *                      been seen for the 'Compare'             *
  *                      operation. It is possible but very      *
  *                      unlikely to happen during               *
  *                      other operations.                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The default timeout value for certain REST operations is smaller
  than the time it took for those operations to run on large
  projects in certain environments.
  

Problem conclusion

• The fix increases the default timeout value from 40 seconds to
  30 mins. The code was also modified to allow callers of the code
  to provide the timeout value as an input parameter.
  
  Install/Dependency information is available in the readme.txt on
  FixCentral. When the user goes to the download files page in
  FixCentral, the readme will be available with the fix package as
  a separate download.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R800 PSY

     UP