Fixes are available
APAR status
Closed as program error.
Error description
In Process Center, open a process application or toolkit. There is a default timeout value set for operations that make requests to the server. A timeout error happens when an operation takes longer time than the default timeout value. This has been seen for the 'Compare' operation. It is possible but very unlikely to happen during other operations.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, Standard, and * * Advanced * **************************************************************** * PROBLEM DESCRIPTION: In Process Center, open a process * * application or * * toolkit. There is a default timeout * * value set for * * operations that make requests to the * * server. A timeout * * error happens when an operation takes * * longer time than * * the default timeout value. This has * * been seen for the 'Compare' * * operation. It is possible but very * * unlikely to happen during * * other operations. * **************************************************************** * RECOMMENDATION: * **************************************************************** The default timeout value for certain REST operations is smaller than the time it took for those operations to run on large projects in certain environments.
Problem conclusion
The fix increases the default timeout value from 40 seconds to 30 mins. The code was also modified to allow callers of the code to provide the timeout value as an input parameter. Install/Dependency information is available in the readme.txt on FixCentral. When the user goes to the download files page in FixCentral, the readme will be available with the fix package as a separate download.
Temporary fix
Comments
APAR Information
APAR number
JR46797
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-05-30
Closed date
2013-06-19
Last modified date
2013-06-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 January 2022