IBM Support

JR46797: TIMEOUT DURING PROCESS APPLICATION TRACK COMPARISON IN PROCESS CENTER

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In Process Center, open a process application or
    toolkit. There is a default timeout value set for
    operations that make requests to the server. A timeout
    error happens when an operation takes longer time than
    the default timeout value. This has been seen for the 'Compare'
    operation. It is possible but very unlikely to happen during
    other operations.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, Standard, and         *
    *                  Advanced                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: In Process Center, open a process       *
    *                      application or                          *
    *                      toolkit. There is a default timeout     *
    *                      value set for                           *
    *                      operations that make requests to the    *
    *                      server. A timeout                       *
    *                      error happens when an operation takes   *
    *                      longer time than                        *
    *                      the default timeout value. This has     *
    *                      been seen for the 'Compare'             *
    *                      operation. It is possible but very      *
    *                      unlikely to happen during               *
    *                      other operations.                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The default timeout value for certain REST operations is smaller
    than the time it took for those operations to run on large
    projects in certain environments.
    

Problem conclusion

  • The fix increases the default timeout value from 40 seconds to
    30 mins. The code was also modified to allow callers of the code
    to provide the timeout value as an input parameter.
    
    Install/Dependency information is available in the readme.txt on
    FixCentral. When the user goes to the download files page in
    FixCentral, the readme will be available with the fix package as
    a separate download.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46797

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-30

  • Closed date

    2013-06-19

  • Last modified date

    2013-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
19 June 2013