JR46759: COACH SHOWS UP AS EMPTY RANDOMLY IN PD, IMPACT ON RUNTIME UNTIL CACHE MODIFIED E.G. A NEW BUILD IN PD OR RUNTIME SERVER RESTART.

Version 8.0.1 Fix Pack 2 for the IBM Business Process Manager products
Version 8.5.0 Fix Pack 1 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• Coach shows up as empty randomly in PD, impact on runtime until
  cache modified e.g. a new build in PD or runtime server restart.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of Coach BPM 8.0.1.X.                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: Coach shows up as empty randomly in     *
  *                      Process Designer impacting runtime      *
  *                      until cache is modified.                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Previous content box contributions can sometimes trigger an
  issue with codegen due to a stale reference in the model.
  When a user adds content to a contentBox, these
  'contributions' are persisted in the layout model; However,
  if they are eventually removed, the model still thinks there
  are contributions to a content box by a certain ID, but the
  actual contributions are empty.  Therefore, if you
  subsequently add another contentBox, and it receives the same
  ID, depending on the order in which the contributions are
  processed, the 'real' contributions can be wiped out by this
  stale, empty contributions.
  

Problem conclusion

• The fix was to assume that if the model contained a
  contribution section, and the number of contributions was
  actually 0, then obviously it contributes nothing - and we
  should ignore.
  
  A formal fix was provided for this issue in 8.0.1.1. It was
  superseded by JR46152. APAR JR46152 is available for download
  on Fix Central.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R800 PSY

     UP