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JR46759: COACH SHOWS UP AS EMPTY RANDOMLY IN PD, IMPACT ON RUNTIME UNTIL CACHE MODIFIED E.G. A NEW BUILD IN PD OR RUNTIME SERVER RESTART.

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APAR status

  • Closed as program error.

Error description

  • Coach shows up as empty randomly in PD, impact on runtime until
    cache modified e.g. a new build in PD or runtime server restart.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of Coach BPM 8.0.1.X.                 *
    ****************************************************************
    * PROBLEM DESCRIPTION: Coach shows up as empty randomly in     *
    *                      Process Designer impacting runtime      *
    *                      until cache is modified.                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Previous content box contributions can sometimes trigger an
    issue with codegen due to a stale reference in the model.
    When a user adds content to a contentBox, these
    'contributions' are persisted in the layout model; However,
    if they are eventually removed, the model still thinks there
    are contributions to a content box by a certain ID, but the
    actual contributions are empty.  Therefore, if you
    subsequently add another contentBox, and it receives the same
    ID, depending on the order in which the contributions are
    processed, the 'real' contributions can be wiped out by this
    stale, empty contributions.
    

Problem conclusion

  • The fix was to assume that if the model contained a
    contribution section, and the number of contributions was
    actually 0, then obviously it contributes nothing - and we
    should ignore.
    
    A formal fix was provided for this issue in 8.0.1.1. It was
    superseded by JR46152. APAR JR46152 is available for download
    on Fix Central.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46759

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    801

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-29

  • Closed date

    2013-06-28

  • Last modified date

    2013-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
28 June 2013