Fixes are available
APAR status
Closed as program error.
Error description
If user is using a Non-English locale (e.g. ja_JP) for their browsers, in Process Portal the Dashboards do not display the Pie-Chart and Task lists.
Local fix
set locale of the user to English, access dashboard, and then change it back to real locale, like Japanese, the problem will be workarounded
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced on 8.0.1.0. * **************************************************************** * PROBLEM DESCRIPTION: Issues with resolving an unsupported * * language-country browser locale into * * a Portal-supported locale. * **************************************************************** * RECOMMENDATION: * **************************************************************** My Performance and My Team Performance Pie Charts and Task List do not load until user changes their Language preference in the User Profile.
Problem conclusion
Added a configurable flag that will resolve the user's browser locale to a Portal-supported locale, and properly set the language as their User Preference. If the user's browser locale is not a Portal-supported locale, then the user's locale will default to English. Fix is available on FixCentral. Install/Dependency information is available in the readme.txt on FixCentral. When the user goes to the download files page in FixCentral, the readme will be available with the fix package as a separate download.
Temporary fix
Comments
APAR Information
APAR number
JR46703
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-05-21
Closed date
2014-04-11
Last modified date
2014-04-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 January 2022