IBM Support

JR46699: Approved task group remains in Committed state with errors in TaskGroupCleanupCmd

Direct link to fix

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After approval of several task groups with dependencies, a task
    group remains in 'committed' state and no action can be
    performed on this task group. The data from the task group has
    been properly approved to the base schema, but a database
    deadlock occurred during the cleanup phase in
    TaskGroupCleanupCmdImpl. The data for the task group remains in
    the workspace schema and the state of the task group does not
    revert back to 'Completed'.
    

Local fix

  • Reset the state of the task group to active (value 1) in the
    database for the appropriate records in the CMFTASKGRP table and
     then cancel the task group.  This will remove the remaining
    data from the workspace schema.
    

Problem summary

  • USERS AFFECTED:
     WebSphere Commerce v7.0 customers utilizing the workspaces
    function.
    
     PROBLEM ABSTRACT:
     Approved task group remains in Committed state with errors in
    TaskGroupCleanupCmd
    
     BUSINESS IMPACT:
     The data left over in the workspace may cause future changes
    within a recurring or persistent workspace to have incorrect
    view by the users, or data may appear locked when in fact it has
    not been changed by any active task groups.
    
     RECOMMENDATION:
    

Problem conclusion

  • To avoid failure of the TaskGroupCleanupCmd, a default retry
    mechanism is added so that the cleanup is attempted several
    times until successful.
    
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46699

  • Reported component name

    WC BUS DEV ED W

  • Reported component ID

    5724I3900

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-21

  • Closed date

    2013-08-29

  • Last modified date

    2015-05-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS DEV ED W

  • Fixed component ID

    5724I3900

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYT2H","label":"WebSphere Commerce Developer Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
07 December 2021