Fixes are available
APAR status
Closed as fixed if next.
Error description
After Business Process Manager is upgraded from Version 8.0.0.0 to Version 8.0.1.0 or 8.0.1.1, users of Process Portal are unable to use mouse clicks to navigate on the login page. Note that this issue occurs for all supported browsers except for Internet Explorer 8.
Local fix
There are two workarounds to this issue: 1) Use the Tab key to navigate to the user name and password text boxes and enter the credentials, then hit the Enter key to submit the credentials and log in to Process Portal. 2) The root cause has been identified when upgrading from BPM Version 8.0.0.0 to 8.0.1.0/8.0.1.1: the login.css file, which was modified for Version 8.0.1.0, is not propagated to WebDAV during profile upgrade. Refer to the following Information Center page, describing customization of the Process Portal login page: http://pic.dhe.ibm.com/infocenter/dmndhelp/v8r0m1/index.jsp?topi c=%2Fcom.ibm.wbpm.admin.doc%2Fcustomizing%2Fcustomizingtheloginp age.html Follow the overall procedure, but instead of creating a local copy of the contents of /login/bspace and creating a new folder under /login, modify login.css directly under /login/bspace, deleting the line "z-index:-1;" from the section below: .processPortal .login_background_image{ width:100%; height:100%; position:absolute; top:0; left:0; z-index:-1; background-image: url(images/login_background.png); } If you have customized login.css with other changes since upgrading to Version 8.0.1.0/8.0.1.1, you must make the same change to the customized login.css file.
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Advanced, BPM Standard, and * * BPM Express environments that have been * * upgraded from Version 8.0.0.0 to Version * * 8.0.1.0 or Version 8.0.1.1. * **************************************************************** * PROBLEM DESCRIPTION: After Business Process Manager is * * upgraded from Version 8.0.0.0 to * * Version 8.0.1.0 or 8.0.1.1, users * * of Process Portal are unable to use * * mouse clicks to navigate on the login * * page. Note that this issue occurs for * * all supported browsers except for * * Internet Explorer 8. * **************************************************************** * RECOMMENDATION: * **************************************************************** Mouse clicks do not work on the Process Portal login page, after Business Process Manager is upgraded from Version 8.0.0.0 to Version 8.0.1.0 or Version 8.0.1.1. This is caused by a missing style sheet file in the Process Portal theme that is applied during profile upgrade (as part of the product upgrade). A new installation of Version 8.0.1.0 (which can subsequently be upgraded to Version 8.0.1.1) does not exhibit this problem. The issue will be resolved in a future maintenance release. In the meantime, either of the workarounds described in the LOCAL FIX/WORKAROUND section can be implemented.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
JR46695
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-05-16
Closed date
2013-06-28
Last modified date
2013-06-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 January 2022