IBM Support

JR46588: CMVC 228294 - Multi-part messages fail to send with error 'CMN8216E: Anerrorinvalidstreamheader occurred'

Direct link to fix

7.0.0-WS-WCServer-FP009

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APAR status

  • Closed as program error.

Error description

  • When messages comprise three or more records in the MSGSTORE
table, they may fail to send properly when SendTransactedMsg
runs. With traces enabled, the output resembles the following:

 [4/5/13 14:35:55:488 CDT] 0000013b WC_MESSAGING  3
com.ibm.commerce.messaging.outboundservice.SendTransactedMsgCmdI
mpl assembleMsg() processing the messages... [10502]
 [4/5/13 14:35:55:488 CDT] 0000013b WC_MESSAGING  3
com.ibm.commerce.messaging.outboundservice.SendTransactedMsgCmdI
mpl assembleMsg() Begin De-serialize Message with id 10502
 [4/5/13 14:35:55:488 CDT] 0000013b WC_MESSAGING  3
com.ibm.commerce.messaging.outboundservice.Messaging load Open
Stream
 [4/5/13 14:35:55:488 CDT] 0000013b WC_MESSAGING  3
com.ibm.commerce.messaging.outboundservice.SendTransactedMsgCmdI
mpl assembleMsg() Msg Load Caused following error: invalid
stream header: 6E704A54
 [4/5/13 14:35:55:488 CDT] 0000013b CommerceSrvr  E
com.ibm.commerce.messaging.outboundservice.SendTransactedMsgCmdI
mpl assembleMsg() CMN8216E: An error invalid stream header:
6E704A54 occurred while sending the message.

Local fix

  • Reduce the size of the messages being sent such that they only
span one MSGSTORE record

Problem summary

  • USERS AFFECTED:
 WebSphere Commerce users on v7.0 using multi-part outbound
messages

 PROBLEM ABSTRACT:
 Multi-part messages fail to send with error 'CMN8216E:
Anerrorinvalidstreamheader occurred'

 BUSINESS IMPACT:
 Certain messages, such as e-mails, may fail to reach their
destinations.

 RECOMMENDATION:

Problem conclusion

  • With this fix, the correct ordering of the messages is ensured
within the SendTransactedMsgCmd before deserialization occurs.


 -------------------------------------------------------------
 The latest available maintenance information can be obtained
from the Recommended Fixes for WebSphere Commerce technote:
 http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296

Temporary fix

  • 



Comments


    

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APAR Information




    

  • APAR number
    JR46588
    • 

  • Reported component name
    WC BUS DEV ED W
    • 

  • Reported component ID
    5724I3900
    • 

  • Reported release
    700
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2013-05-08
    • 

  • Closed date
    2013-10-04
    • 

  • Last modified date
    2013-10-04
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    WC BUS DEV ED W
    • 

  • Fixed component ID
    5724I3900
    • 



Applicable component levels


    

  • R700  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYT2H","label":"WebSphere Commerce Developer Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            07 December 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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