APAR status
Closed as program error.
Error description
If the mouse cursor is over the Browse button, but cursor is not the shape of a hand, (or the pop up message helper is not visible), and the user clicks the button, the Upload file dialog does not appear, but rather a new window appears with either code or an error. It happens when the cursor is still the shape of an arrow rather than the shape of the hand. Issue is present on both Chrome and IE 8.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced on 8.0.1.0. * **************************************************************** * PROBLEM DESCRIPTION: Part of the "Browse" button in * * Process Portal does not function * * correctly * **************************************************************** * RECOMMENDATION: * **************************************************************** Part of the "Browse" button does not function correctly when clicked with the mouse (i.e. the file selection dialog does not display)
Problem conclusion
Code was added so that the user can get the dialog by clicking any part of button that shows the "hand" icon. Fix is available on FixCentral. Install/Dependency information is available in the readme.txt on FixCentral. When the user goes to the download files page in FixCentral, the readme will be available with the fix package as a separate download.
Temporary fix
Comments
APAR Information
APAR number
JR46463
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-25
Closed date
2013-05-31
Last modified date
2013-05-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
07 January 2022