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JR46449: CMVC 228347 - The promotion proximity message continues to display after the promotion is applied to the shopping cart

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APAR status

  • Closed as program error.

Error description

  • A marketing content is set up to display a promotion proximity
    message for a promotion that gives a percentage discount for
    orders over a minimum value.  If the shopping cart total before
    the discount is applied exceeds the minimum value, but the
    shopping
     cart total after the discount is applied is below the minimum
    value, the promotion proximity message is still displayed. The
    message should not be displayed as the order has already
    qualified for the promotion.
    

Local fix

Problem summary

  • USERS AFFECTED:
     WebSphere Commerce users on v7.0 who use promotion proximity
    messages
    
     PROBLEM ABSTRACT:
     The promotion proximity message continues to display after the
    promotion is applied to the shopping cart
    
     BUSINESS IMPACT:
     Promotion proximity message is displayed even after the
    promotion has been applied.
    
     RECOMMENDATION:
    

Problem conclusion

  • The promotion proximity message logic has been modified to
    consider when the promotion related to the message can affect
    the cart total. If the promotion has been applied to the order,
    the message will not be displayed.
    
     ADDITIONAL STEPS REQUIRED AFTER APAR INSTALLATION:
    
     After you install the APAR, you need to modify the Content
    CartValueThreshold tag.
    
     Currently, the syntax of the tag is like:
    [CartValueThreshold:200 USD,MinimumCartValue:50]
    
     For any content messages that are associated to a promotion
    that can modify the cart value (% off order, $ off order), then
    an additional parameter should be included to prevent the
    message from displaying when the promotion is already applied to
    the shop
    ping cart.  (It is not necessary to include PromotionId or
    PromotionName when the promotion is a free gift or a shipping
    discount).
    
     Specify either PromotionId or PromotionName
     New syntax:
     [CartValueThreshold:CVT
    CUR,MinimumCartValue:MCV,PromotionId:PID]
     [CartValueThreshold:CVT
    CUR,MinimumCartValue:MCV,PromotionName:PNAME]
    
     (PromotionId or PromotionName are optional parameters).
    
     Some examples:
    
     Add [CartValueThreshold:200
    USD,MinimumCartValue:0,PromotionId:10004321] more to your cart
    to qualify for $10 off your order.
    
     You are [CartValueThreshold:100
    USD,MinimumCartValue:10,PromotionName:April Order Discount] away
    from a 15% discount on your entire order.
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46449

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-25

  • Closed date

    2013-08-02

  • Last modified date

    2013-08-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
02 August 2013