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JR46447: CMVC 228384 - Billing address dropdown does not get populated correctly when billing address is changed during checkout flow

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APAR status

  • Closed as program error.

Error description

  • Billing address dropdown does not get populated correctly when
    billing address is changed during checkout flow
    
     Business Model : B2B (Elite) store model
    
     Procedures/Steps to reproduce problem:
     1. Add Item to the cart and click on "checkout"
     2. In shipping and billing address page, select billing address
    and click Next button.
     3. In order summary page, click back button.
     4. Click on edit address button.
     5. Make some changes and click on Submit button.
    
     Observed Results: There is no billing address in drop down for
    payment method ?xyz? (i.e selected billing method during
    checkout). If you change and again select payment method,
    address does appear.
    
     Expected behavior: billing address dropdown should be populated
    with correct address after coming back from order summary page
    (i.e after making changes to billing address),
    

Local fix

Problem summary

  • USERS AFFECTED:
     Users using Elite store model
    
     PROBLEM ABSTRACT:
     Billing address dropdown does not get populated correctly when
    billing address is changed during checkout flow
    
     BUSINESS IMPACT:
     billing address does not appear after editing address which may
    confuse shoppers.
    
     RECOMMENDATION:
    

Problem conclusion

  • Inside ChekoutHelper.js and CheckoutPayments.js new logic was
    added as soon as the payment method drop down is changed, the
    billing address drop down can refresh accordingly.
    
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46447

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-25

  • Closed date

    2013-08-27

  • Last modified date

    2013-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
27 August 2013