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JR46398: BUSINESS PROCESS MANAGER 8010 HERITAGE COACHES "YOU HAVE BEEN AUTOMATICALLY LOGGED OUT FOR SECURITY REASONS"

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APAR status

  • Closed as program error.

Error description

  • When using heritage coaches in Business Process Manager 8010
    users get an error "You have been automatically logged out for
    security reasons". This happens when the flow goes from one
    coach to another coach.
    

Local fix

  • N/A
    

Problem summary

  • Heritage Coach user running heritage coach may encounter message
    "YOU HAVE BEEN AUTOMATICALLY LOGGED OUT FOR SECURITY REASONS"
    when sending boundary event due to an unnecessary "phantom"
    coach.lsw request following the boundary event coach.lsw
    request.
    
    USER AFFECTED:
    Business Process Manager Advanced, Standard and Express Heritage
    Coach user
    
    PROBLEM DETAILED DESCRIPTION: (Also, Please identify the root
    cause and any possible steps that could have been taken in order
    to prevent this APAR. )
    Heritage Coach user running heritage coach may encounter message
    "YOU HAVE BEEN AUTOMATICALLY LOGGED OUT FOR SECURITY REASONS"
    when sending boundary event due to an unnecessary "phantom"
    coach.lsw request following the boundary event coach.lsw
    request.  This is because of the difference in event firing
    between different browsers.  The "phantom" request will try to
    access some info in the server http session which the real
    boundary event request has already taken, and because of that,
    the "phantom" request thinks session is incorrect and returns
    "YOU HAVE BEEN AUTOMATICALLY LOGGED OUT FOR SECURITY REASONS".
    

Problem conclusion

  • Problem is fixed to prevent unnecessary "phantom" request for
    boundary event.
    
    IMPORTANT: The solution provided via this APAR fix is for a very
    specific case. There are several causes that can lead to the
    "YOU HAVE BEEN AUTOMATICALLY LOGGED OUT FOR SECURITY REASONS"
    message and symptoms. A technote published to the support web
    lists other causes and solutions,
    
    http://www.ibm.com/support/docview.wss?uid=swg21634645
    
    Please review before applying this fix.
    
    FIX AVAILABILITY:
    Fix for 8.0.1 is available on Fix Central,
    http://www.ibm.com/support/fixcentral/ . Search for JR46398 .
    
    When obtaining this fix, and prerequisite fixes, please obtain
    the accompanying readme for each fix. Make sure these readmes
    are reviewed thoroughly and all the instructions are followed
    when applying the fixes.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46398

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-17

  • Closed date

    2013-05-02

  • Last modified date

    2013-05-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R801 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
07 January 2022