APAR status
Closed as program error.
Error description
When using heritage coaches in Business Process Manager 8010 users get an error "You have been automatically logged out for security reasons". This happens when the flow goes from one coach to another coach.
Local fix
N/A
Problem summary
Heritage Coach user running heritage coach may encounter message "YOU HAVE BEEN AUTOMATICALLY LOGGED OUT FOR SECURITY REASONS" when sending boundary event due to an unnecessary "phantom" coach.lsw request following the boundary event coach.lsw request. USER AFFECTED: Business Process Manager Advanced, Standard and Express Heritage Coach user PROBLEM DETAILED DESCRIPTION: (Also, Please identify the root cause and any possible steps that could have been taken in order to prevent this APAR. ) Heritage Coach user running heritage coach may encounter message "YOU HAVE BEEN AUTOMATICALLY LOGGED OUT FOR SECURITY REASONS" when sending boundary event due to an unnecessary "phantom" coach.lsw request following the boundary event coach.lsw request. This is because of the difference in event firing between different browsers. The "phantom" request will try to access some info in the server http session which the real boundary event request has already taken, and because of that, the "phantom" request thinks session is incorrect and returns "YOU HAVE BEEN AUTOMATICALLY LOGGED OUT FOR SECURITY REASONS".
Problem conclusion
Problem is fixed to prevent unnecessary "phantom" request for boundary event. IMPORTANT: The solution provided via this APAR fix is for a very specific case. There are several causes that can lead to the "YOU HAVE BEEN AUTOMATICALLY LOGGED OUT FOR SECURITY REASONS" message and symptoms. A technote published to the support web lists other causes and solutions, http://www.ibm.com/support/docview.wss?uid=swg21634645 Please review before applying this fix. FIX AVAILABILITY: Fix for 8.0.1 is available on Fix Central, http://www.ibm.com/support/fixcentral/ . Search for JR46398 . When obtaining this fix, and prerequisite fixes, please obtain the accompanying readme for each fix. Make sure these readmes are reviewed thoroughly and all the instructions are followed when applying the fixes.
Temporary fix
Comments
APAR Information
APAR number
JR46398
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-17
Closed date
2013-05-02
Last modified date
2013-05-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
07 January 2022