JR46380: IDOC MANAGER FAILS TO START.

APAR status

• Closed as program error.

Error description

• IDoc Manager service fails to start.  Here is what in the
  application event log:
  
  Error      3/20/2013 2:05:35 PM   Application Error
  1000      (100)     Faulting application dsidocmgr.exe, version
  6.5.0.1, time stamp 0x4c210345, faulting module ntdll.dll,
  version 6.0.6002.18541, time stamp 0x4ec3e3d5, exception code
  0xc0000005, fault offset 0x000677dd, process id 0x19a8,
  application start time
  0x01ce25a6485fdfbd.
  

Local fix

• NA
  

Problem summary

• IDOC Manager fails to start, with this error in the application
  event log:
  Error      3/20/2013 2:05:35 PM   Application Error
  1000      (100)     Faulting application dsidocmgr.exe, version
  6.5.0.1, time stamp 0x4c210345, faulting module ntdll.dll,
  version 6.0.6002.18541, time stamp 0x4ec3e3d5, exception code
  0xc0000005, fault offset 0x000677dd, process id 0x19a8,
  application start time
  

Problem conclusion

• The issues occured because of a memory error if a SAP Connection
   name exceeds 18 characters.
  Code fix - allow a Connection Name longer than 18
  characters.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  IS PACK FOR SAP

• Fixed component ID

  5724Q5500

Applicable component levels

• R650 PSY

     UP

• R700 PSY

     UP