IBM Support

JR46224: CMVC 228070 - PREVENT EXCESSIVE DOM GETINVENTORYAVAILABILITY CALLS WHEN THE INVENTORY AVAILABLE IS BELOW THE THRESHOLD

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APAR status

  • Closed as program error.

Error description

  • When leveraging the DOM integration flow and checking the
    available inventory in the INVAVL table, excessive
    GetInventoryAvailability calls may be made to the external
    system if the available quantity is below the configured
    threshold.
    

Local fix

  • Increase the AVAILQUANTITY in the INVAVL table to be higher than
    the configured threshold, or set the LASTUPDATE field to
    reflect a timestamp in the future.
    

Problem summary

  • USERS AFFECTED:
     WebSphere Commerce users on v7.0 leveraging the DOM inventory
    model.
    
     PROBLEM ABSTRACT:
     Excessive GetInventoryAvailability calls are made when the
    available INVAVL inventory quantity is below the threshold
    
     BUSINESS IMPACT:
     Potential performance issues.
    
     RECOMMENDATION:
    

Problem conclusion

  • The solution provided is to add a threshold check before making
    the call to check the DOM inventory records. If the current
    cached quantity is 0, a call will not be made to check inventory
    but will rather wait for the DOM inventory system to push the
    data to WebSphere Commerce when the product is in stock again.
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46224

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-03

  • Closed date

    2013-09-23

  • Last modified date

    2013-09-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
23 September 2013