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JR46212: CMVC 228175 - FIX A NULLPOINTER IN THE CATALOG TOOL WHEN TRYING TO BROWSE THE UTILITY PANE FOR THE E-SITES CATALOG ASSET STORE

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APAR status

  • Closed as program error.

Error description

  • Commerce Management Center displays a NullPointerException in
    the Catalog tool when trying to browse categories in the utility
     pane for the Extended Sites Catalog Asset Store.
    
     The following error is seen in the logs:
    
     [3/19/13 16:47:45:900 EDT] 000000aa mediator      E
    com.ibm.commerce.catalog.facade.server.services.dataaccess.bom.m
    ediator.ReadCatalogGroupFacetMediator read An error occurred
    while performing a cached search request for a given category
    and attempting t
    o mediate this information.
     The error was:
     java.lang.NullPointerException
       at
    com.ibm.commerce.catalog.facade.server.services.dataaccess.bom.m
    ediator.ReadCatalogGroupFacetMediator.buildNounPart(ReadCatalogG
    roupFacetMediator.java:557)
       at
    com.ibm.commerce.foundation.server.services.dataaccess.bom.media
    tor.AbstractReadBusinessObjectMediatorImpl.buildNounParts(Abstra
    ctReadBusinessObjectMediatorImpl.java:99)
       at
    com.ibm.commerce.foundation.server.services.dataaccess.bom.media
    tor.AbstractReadBusinessObjectMediatorImpl.getNouns(AbstractRead
    BusinessObjectMediatorImpl.java:167)
       at
    com.ibm.commerce.foundation.server.command.bod.bom.AbstractFetch
    NounUsingBusinessObjectMediatorCmdImpl.performExecute(AbstractFe
    tchNounUsingBusinessObjectMediatorCmdImpl.java:190)
       at
    com.ibm.websphere.command.LocalTarget.executeCommand(LocalTarget
    .java:58)
       at
    com.ibm.websphere.command.TargetableCommandImpl.execute(Targetab
    leCommandImpl.java:139)
       at
    com.ibm.websphere.command.CacheableCommandImpl.execute(Cacheable
    CommandImpl.java:138)
        ...
    

Local fix

  • If using WebSphere Commerce Search (Solr), set up the search
    index for the selected store's master catalog
    

Problem summary

  • USERS AFFECTED:
     Commerce V7 FEP5 users who do not set up the search index for
    the extended sites Catalog Asset Store's master catalog, will
    see this issue in CMC.
     Also Commerce V7 FEP5 users who are not using Solr search will
    see this issue
    
    
     PROBLEM ABSTRACT:
     Commerce Management Center displays a NullPointerException in
    Catalog tool when trying to browse categories in the utility
    pane for the Extended Sites Catalog Asset Store.
    
     BUSINESS IMPACT:
     Users will not be able to use the catalog tool utility pane
    browsing feature in Commerce Management Center
    
     RECOMMENDATION:
    

Problem conclusion

  • Changed the logic of checking whether WebSphere Commerce Solr
    search is enabled or not for the Extended Sites Catalog Asset
    Store. It depends now on whether the search index is setup for
    the selected store's master catalog.
    
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR46212

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-02

  • Closed date

    2013-06-17

  • Last modified date

    2013-06-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 June 2013