Direct links to fixes
APAR status
Closed as program error.
Error description
SEO URLs for sales catalog doesn't work when catalogId is not present in cookies or not passed as request parameter, after SEO Workspace APAR JR41596 applied in FEP3 and FEP4. (This problem occurs only in FEP3 and FEP4 after SEO Workspace APAR is applied. In FEP5 and later versions, this problem doesn't occur since we have the default catalog feature added in FEP5 release.)
Local fix
Problem summary
USERS AFFECTED: Commerce users in FEP3 and FEP4 after SEO Workspace APAR JR41596 is applied PROBLEM ABSTRACT: SEO URLs for sales catalog issue when catalogId is not present BUSINESS IMPACT: When cookie is deleted and a request using SEO URL is sent, the WebControllerHelper will try to initialize Business Contexts again. Since SEO URL is not processed yet, there is no catalog id in the request parameters. The catalog context created does not have catalog id set. After SEO URL is processed, the catalog id is added to request parameters but it is not set to the catalog context. When other components like marketing and search tries to get catalog id from catalog context, it returns master catalog id since catalog id is null. This will cause some part of the store front not working properly. RECOMMENDATION:
Problem conclusion
Other components like marketing and search can get catalog id from catalog context correctly, and then the following page can work well. http://hostName/webapp/wcs/stores/servlet/en/aurorSalesCatalog/< someCatalogPage> ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comment:
Comments
APAR Information
APAR number
JR46108
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-03-25
Closed date
2013-05-31
Last modified date
2013-05-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
31 May 2013