APAR status
Closed as program error.
Error description
With Internet Explorer 8 as the browser, navigating between pages of a coach in Process Portal works correctly until the Back button is clicked to navigate to the previous page of the coach. The page renders correctly, but does not accept any user input (the page is effectively in read-only mode). This problem occurs intermittently.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced. * **************************************************************** * PROBLEM DESCRIPTION: With Internet Explorer 8 as the * * browser, navigating between pages of a * * coach in Process Portal works * * correctly until the Back button is * * clicked to navigate to the previous * * page of the coach. The page renders * * correctly, but does not accept any * * user * * input (the page is effectively in * * read-only mode). This problem occurs * * intermittently. * **************************************************************** * RECOMMENDATION: * **************************************************************** This is caused by a timing issue, in the handling of events received by Internet Explorer 8 from the BPM server via cometd connection. Other browsers do not appear to exhibit this timing issue.
Problem conclusion
Server code was added to ensure that before pushing any event to the browser, that the browser is truly ready to receive it. An interim fix for Business Process Manager Version 8.0.1.0 has been published to Fix Central. Please refer to the separate file that is automatically downloaded with the interim fix for prerequisite information and installation/uninstallation instructions.
Temporary fix
Comments
APAR Information
APAR number
JR45844
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-25
Closed date
2013-03-28
Last modified date
2013-03-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 January 2022