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JR45820: CMVC 227381 - PREVENT MARKETING CACHE FROM CACHING ERRORS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If there are errors or exceptions reading a flex flow
    configuration, the entry is still added to the cache with a null
    value. From then on, all requests will get the cached null value
    that defaults to false
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7.0 Feature Pack 2 and higher
    
    PROBLEM ABSTRACT:
    When there are errors reading the flex flow configuration,
    entries are cached with null value
    
    BUSINESS IMPACT:
    JSP pages might choose an incorrect flow, leading to errors and
    broken pages
    
    RECOMMENDATION:
    

Problem conclusion

  • If there are errors reading the Flex Flow configuration from the
    database, the configuration will not be cached. This fix also
    enhances the logging of error conditions for Flex Flow to help
    determine the cause of the error.
    
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR45820

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-02-22

  • Closed date

    2013-04-26

  • Last modified date

    2013-04-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
26 April 2013