Fixes are available
APAR status
Closed as program error.
Error description
Under a high workload for inbound webservice calls, the following exceptions can be seen which prevent the successful completion of the webservice call: 1.[2/19/13 11:20:06:288 NZDT] 00000051 RPCProvider I org.apache.axis.providers.java.RPCProvider processMessage Tried to invoke method public void wsgen.c2528a244_ca9d_4de0_b57f_417f7d64699c.vad2d66a3_57c1_43c4 _9ca9_57254c733049.SendCustomerNotification.triggerCN (com.lombardisoftware.core.TWObject) throws java.lang.Throwable with arguments com.lombardisoftware.core.TWObject. The arguments do not match the signature. java.lang.IllegalArgumentException: object is not an instance of declaring class at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke (NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke (DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.apache.axis.providers.java.RPCProvider.invokeMethod (RPCProvider.java:382) at org.apache.axis.providers.java.RPCProvider.processMessage (RPCProvider.java:171) 2.[2/20/13 13:15:33:785 NZDT] 0000005e RPCProvider I org.apache.axis.providers.java.RPCProvider processMessage Tried to invoke method public void wsgen.c2528a244_ca9d_4de0_b57f_417f7d64699c.vad2d66a3_57c1_43c4 _9ca9_57254c733049.SendCustomerNotification.triggerCN (com.lombardisoftware.core.TWObject) throws java.lang.Throwable with arguments com.lombardisoftware.core.TWObject. The arguments do not match the signature. java.lang.IllegalArgumentException: java.lang.ClassCastException@bf6745c8 at sun.reflect.GeneratedMethodAccessor382.invoke (Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke (DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.apache.axis.providers.java.RPCProvider.invokeMethod (RPCProvider.java:382) at org.apache.axis.providers.java.RPCProvider.processMessage (RPCProvider.java:171) at org.apache.axis.providers.java.JavaProvider.invoke (JavaProvider.java:323) The issue occurs when invoking multiple parallel instances of the same webservice because more than one classloader is created unexpectedly.
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: Business Process Manager v8.0 users * **************************************************************** * PROBLEM DESCRIPTION: Under high workload webservice inbound * * call fails with exception * **************************************************************** * RECOMMENDATION: * **************************************************************** Under high workload for inbound webservice calls, more than one classloader is created unexpectedly to handle multiple parallel invocations of the same webservice, which prevents the successful completion of the webservice call and throws error:"The arguments do not match the signature".
Problem conclusion
The problem is fixed by re-design the classloader management to support multiple thread situation. Install/Dependency information is available in the readme.txt on FixCentral. When the user goes to the download files page in FixCentral, the readme will be available with the fix package as a separate download.
Temporary fix
Comments
APAR Information
APAR number
JR45809
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-21
Closed date
2013-03-13
Last modified date
2013-10-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 January 2022