JR45661: "NO DATA TO DISPLAY" IN MY PERFORMANCE SCOREBOARD DUE TO ORPHANED GROUPS

Version 8.0.1 Fix Pack 1 for the IBM Business Process Manager products
Version 7.5.1 Fix Pack 2 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• After a process application has been archived and deleted, the
  participant group from the process application may still remain
  in the
  BPM database.  These orphaned groups may cause My Performance
  scoreboard
  to return "No data to display".
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users using BPM Portal Performance          *
  *                  Scoreboard.                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION: "NO DATA TO DISPLAY" IN MY              *
  *                      PERFORMANCE SCOREBOARD DUE TO           *
  *                      ORPHANED GROUPS                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  After a process application has been archived and deleted, the
  participant group from the process application may still remain
  in the BPM database. These orphaned groups may cause My
  Performance scoreboard to return "No data to display".
  Error/stacktrace:
  [09/01/13 09:13:57:696 CET] 00000066 wle           I
  CWLLG0381I:
  Oldreport is org.mozilla.javascript.UniqueTag@49c349c3:
  NOT_FOUND.
  [09/01/13 09:13:58:119 CET] 00000066 DMAdapter     I
  com.ibm.ws.ffdc.impl.DMAdapter getAnalysisEngine FFDC1009I:
  Analysis
  Engine using data base:
  C:\IBM\PROFILES\BPM751PC\properties\logbr\ffdc\adv\ffdcdb.xml
  [09/01/13 09:13:58:126 CET] 00000066 FfdcProvider  W
  com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC
  Incident
  emitted on
  C:\IBM\PROFILES\BPM751PC\logs\ffdc\bpmServer_7ca47ca4_13.01.09_0
  9.13.58.
  107573526079358287362.txt
  com.ibm.ws.rsadapter.jdbc.WSJccSQLJConnection.commit 587
  [09/01/13 09:13:58:155 CET] 00000066 wle           E
  CWLLG0382E:
  Failed to get content of report PM Process Analysis  with
  pageName My
  Performance.  Error: org.mozilla.javascript.WrappedException:
  Wrapped
  com.lombardisoftware.server.eai.core.ConnectorException:
  com.lombardisoftware.client.delegate.BusinessDelegateException:
  Snapshot
  with ID Snapshot.44262e4c-9293-4cfd-92ed-90a2be5c464f not
  found.
  (<JSScript>#26)
  org.mozilla.javascript.WrappedException: Wrapped
  com.lombardisoftware.server.eai.core.ConnectorException:
  com.lombardisoftware.client.delegate.BusinessDelegateException:
  Snapshot
  with ID Snapshot.44262e4c-9293-4cfd-92ed-90a2be5c464f not
  found.
  (<JSScript>#26)
  at
  org.mozilla.javascript.Context.throwAsScriptRuntimeEx(Context.ja
  va:1773)
  at org.mozilla.javascript.MemberBox.invoke(MemberBox.java:183)
  at
  org.mozilla.javascript.FunctionObject.call(FunctionObject.java:4
  67)
  at
  org.mozilla.javascript.Interpreter.interpretLoop(Interpreter.jav
  a:3330)
  at script(<JSScript>:26)
  ....
  

Problem conclusion

• Additional logic was added to discard records related to
  orphaned groups.
  
  Installation instruction can be downloaded from Fix Central
  along with JR45661 iFix file.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM STANDARD

• Fixed component ID

  5725C9500

Applicable component levels

• R750 PSY

     UP