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JR45567: CMVC 226498 - With auto-indexing enabled, the Web content crawler utility exits with a severe error message.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • With auto-indexing enabled, the Web content crawler utility
    expects a response from the buildindex utility so it can exit
    cleanly. However, the response is not in a format that the
    crawler can handle, so an error similar to this is thrown:
    
     Jan 16, 2013 1:02:27 PM
    com.ibm.commerce.search.crawler.helper.HttpHelper get
     SEVERE: Response is not text/html or text/xml, abort!
    

Local fix

  • The error is only for the buildindex response to the crawler.
    The buildindex and crawler processes likely completed
    successfully. Check the Solr trace to confirm buildindex
    completed successfully.
    

Problem summary

  • USERS AFFECTED:
     All WebSphere Commerce users who run the Web content crawler
    utility with the auto-indexing option enabled.
    
     PROBLEM ABSTRACT:
     With auto-indexing enabled, the Web content crawler utility
    exits with a severe error message.
    
     BUSINESS IMPACT:
     Error message indicates the crawler utility aborted when it
    actually completed successfully.
    
     RECOMMENDATION:
    

Problem conclusion

  • The response is of application/xml format, not text/html or
    text/xml. This APAR adds a condition check  where, if in
    application/xml format, do not print the error message in the
    log.
    
    
     -------------------------------------------------------------
     The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
     http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR45567

  • Reported component name

    WC BUS DEV ED W

  • Reported component ID

    5724I3900

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-30

  • Closed date

    2013-08-13

  • Last modified date

    2013-08-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS DEV ED W

  • Fixed component ID

    5724I3900

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSYT2H","label":"WebSphere Commerce Developer Enterprise"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]

Document Information

Modified date:
07 December 2021