JR45509: CMVC 226361 - ADDRESS A NULLPOINTER EXCEPTION THAT OCCURS WHEN A BOD RESPONSE DOES NOT CONTAIN A DESCRITPION

7.0.0-WS-WCServer-FP009
WebSphere Commerce Version 7.0.0.7 Fix Pack
WebSphere Commerce Version 7.0.0.8 Fix Pack
WebSphere Commerce Version 7.0.0.9 Fix Pack

APAR status

• Closed as program error.

Error description

• If an exception occurs during the processing of a message, and
  the Description element is not populated, you will see the
  following exception in the SystemOut.log file:
  
  
                                   java.lang.NullPointerException
      at
  com.ibm.commerce.foundation.client.facade.bod.AbstractBusinessOb
  jectDocumentException.<init>(AbstractBusinessObjectDocumentExcep
  tion.java:118)
      at
  com.ibm.commerce.order.facade.client.OrderException.<init>(Order
  Exception.java:53)
      at
  com.ibm.commerce.order.facade.server.external.AbstractExternalOr
  derFacadeClient.checkAcknowledgeOrder(AbstractExternalOrderFacad
  eClient.java:184)
      at
  com.ibm.commerce.order.facade.server.external.ExternalOrderFacad
  eClient.processOrder(ExternalOrderFacadeClient.java:233)
  
  
  
  The Description element is found in the 'ChangeStatus' area of
  an error response from Commerce.
  
  For example:
  
  <?xml version="1.0" encoding="UTF-8"?>
  <_mbr:AcknowledgePerson releaseID="9.0"
   xmlns:_mbr="http://www.ibm.com/xmlns/prod/commerce/9/member"
   xmlns:_wcf="http://www.ibm.com/xmlns/prod/commerce/9/foundation
  "
   xmlns:oa="http://www.openapplications.org/oagis/9"
  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
   <oa:ApplicationArea xsi:type="_wcf:ApplicationAreaType">
    <oa:CreationDateTime>2009-07-20T15:28:12.968Z
    </oa:CreationDateTime>
    <oa:BODID>efcd3260-7541-11de-a99e-83c74a648a93
    </oa:BODID>
   </oa:ApplicationArea>
   <_mbr:DataArea>
    <oa:Acknowledge>
     <oa:OriginalApplicationArea>
      <oa:CreationDateTime>2009-07-20Z</oa:CreationDateTime>
      <oa:BODID>ef9188f0-7541-11de-a590-83c74a648cf4
      </oa:BODID>
     </oa:OriginalApplicationArea>
     <oa:ResponseCriteria>
      <oa:ChangeStatus>
       <oa:Code>ERROR</oa:Code>
       <oa:Description>The Logon ID user123 already exists.
  Specify a
        different Logon ID and try again.</oa:Description>
       <oa:ReasonCode>_ERR_LOGONID_ALREDY_EXIST+2030
       </oa:ReasonCode>
       <oa:Reason>user123</oa:Reason>
      </oa:ChangeStatus>
     </oa:ResponseCriteria>
    </oa:Acknowledge>
   </_mbr:DataArea>
  </_mbr:AcknowledgePerson>
  
  
  
  This type of message is described in the WebSphere Commerce
  Information Center:
  
  WebSphere Commerce services error information
  http://pic.dhe.ibm.com/infocenter/wchelp/v7r0m0/topic/com.ibm.co
  mmerce.component-services.doc/concepts/cwvreturnerrorinfo.htm
  

Local fix

Problem summary

• USERS AFFECTED:
  WebSphere Commerce users on v7.0 leveraging BOD services.
  
  PROBLEM ABSTRACT:
  A NullPointerException is thrown when a BOD response has a null
  Description element.
  
  BUSINESS IMPACT:
  The NullPointerException in the logs can be confusing to system
  administrators
  
  RECOMMENDATION:
  

Problem conclusion

• Check whether the Description element is null, and only get the
  value from it when it is not null.
  
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP