IBM Support

JR45403: CMVC 223726 - check in PreviewHelper.java and show <First Name> <LastName>

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APAR status

  • Closed as program error.

Error description

  • When viewing a marketing e-mail template under store preview,
    the e-mail is displayed as a generic customer. Since the generic
     customer does not have a first or last name, any
    e-mail:FirstName or e-mail:LastName tags appear empty. It would
    be better if some text appeared in the e-mail content so that
    the business user knows these name tags are included.
    For the e-mail:PromotionCode tag, do not allocate a code when
    running under store preview.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7.0 customizing Management Center
    marketing e-mail templates
    
    PROBLEM ABSTRACT:
    When viewing a marketing e-mail template under store preview, do
    not show empty values for the customer's first and last name.
    
    BUSINESS IMPACT:
    Enable Management Center marketing e-mail template store preview
    customization
    
    RECOMMENDATION:
    

Problem conclusion

  • The TagFirstName class was enhanced to display "First Name" when
     running under store preview, and the customer does not have a
    first name.
    The TagLastName class was enhanced to display "Last Name" when
    running under store preview, and the customer does not have a
    last name.
    The TagPromotionCode class was enhanced to display "Promotion
    Code" when running under store preview, and does not allocate a
    code from the promotion's generated unique promotion codes.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR45403

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-16

  • Closed date

    2013-05-07

  • Last modified date

    2013-05-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
07 May 2013