IBM Support

JR45135: RUNNING SNAPSHOT MULTIPLE TIMES FROM PROCESSPORTAL THROWS ERROR "You have been automatically logged out for security reasons"

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Launching a snapshot from Process Portal sidebar correctly
    executes the first time
    However, any subsequent attempt to launch the snapshot from
    Process Portal sidebar results in an error:
    "You have been automatically logged out for security reasons"
    .
    [4/5/13 3:40:03:656 MDT] 00000051 wle           1
    com.lombardisoftware.core.ExceptionHandler ensureSerializable
    ensureSerializable (java.lang.IllegalStateException: You have
    been automatically logged out for security reasons.
    Unfortunately, because of this we are unable to save your
    information at this time.  Please run this task again to save
    your information.)
    .
    java.lang.IllegalStateException: You have been automatically
    logged out for security reasons. Unfortunately, because of this
    we are unable to save your information at this time. Please run
    this task again to save your information.
     at
    com.lombardisoftware.component.coach.web.CoachWebUI.getDataObjec
    t(CoachWebUI.java:587)
     at
    com.lombardisoftware.component.coach.web.CoachWebUI.processScree
    n(CoachWebUI.java:349)
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard, and     *
    *                  BPM Advanced on 8.0.1.0.                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Launching a snapshot from Process       *
    *                      Portal sidebar correctly executes the   *
    *                      first time. However, any subsequent     *
    *                      attempt to launch the snapshot from     *
    *                      Process Portal sidebar results in an    *
    *                      error.                                  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Launching a snapshot from Process Portal sidebar was not coded
    to start a new instance each time. This prevents the user from
    launching a new instance from the sidebar after executing it
    once already.
    

Problem conclusion

  • The fix changes default functionality of executeServicebyName
    to not resume unless a zResumable =true parameter is provided.
    Additionally, REST services providing URL for executing
    services now append zResumable=true for dashboard services only.
    
    Fix is available on FixCentral.
    
    Install/Dependency information is available in the readme.txt
    on FixCentral. When the user goes to the download files page
    in FixCentral, the readme will be available with the fix
    package as a separate download.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR45135

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-13

  • Closed date

    2013-02-05

  • Last modified date

    2015-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
11 October 2021