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JR44864: CMVC 224843 - This fix is to improve the performance of retrieving attribute data from Solr

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • If the catalog data contains a large number of attributes and
    attribute values and search-based navigation is being used,
    navigating the catalog could be slow and lead to high memory
    usage possibly resulting in an OutOfMemoryError similar to the
    following in the logs:
    
    [9/24/12 9:30:43:250 EDT] 0000005b LocalExceptio E   CNTR0020E:
    EJB threw an unexpected (non-declared) exception during
    invocation of method "getCatalogNavigationView" on bean
    "BeanId(WC#Catalog-Server.jar#Catalog, null)". Exception data:
    java.lang.OutOfMemoryError
     at com.ibm.db2.jcc.am.lc.a(lc.java:2351)
     at com.ibm.db2.jcc.am.lc.p(lc.java:523)
     at com.ibm.db2.jcc.am.lc.Z(lc.java:2232)
     at com.ibm.db2.jcc.am.tn.f(tn.java:1416)
     at com.ibm.db2.jcc.am.tn.getObject(tn.java:1391)
     at
    com.ibm.ws.rsadapter.jdbc.WSJdbcResultSet.getObject(WSJdbcResult
    Set.java:1920)
     at
    com.ibm.commerce.foundation.server.services.dataaccess.JDBCQuery
    Service.executeQuery(JDBCQueryService.java:864)
     at
    com.ibm.commerce.catalog.facade.server.services.search.metadata.
    solr.SolrFacetEntryViewImageAndSequenceResultFilter.fetchAttribu
    teValueImageAndSequence(SolrFacetEntryViewImageAndSequenceResult
    Filter.java:259)
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce v7.0 users with Feature Pack 5 installed and
    using search-based navigation
    
    PROBLEM ABSTRACT:
    Navigating the catalog on the storefront is slow or results in
    an OutOfMemoryError when using search based navigation and the
    catalog has a large number of attributes and attribute values.
    
    BUSINESS IMPACT:
    Impacts performance of storefront browsing
    
    RECOMMENDATION:
    

Problem conclusion

  • The query used to retrieve the attribute data has been changed
    to improve the performance.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR44864

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-22

  • Closed date

    2013-05-13

  • Last modified date

    2013-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
13 May 2013