Fixes are available
APAR status
Closed as fixed if next.
Error description
When a user attempts to view the Error Queue in the Performance Admin Console, a NullPointerException may occur; a stack trace similar to the following is displayed: java.lang.NullPointerExcetpion at com.lombardisoftware.client.LocaleUtils$UserLocaleUtils.getUserL ocalePreferences(LocalUtils.java:97) at com.lombardisoftware.client.LocaleUtils.getServerLocale(LocalUti ls.java:46) at com.lombardisoftware.client.LocaleUtils.getCurrentUserLocale(Loc aleUtils.java:36) at com.lombardisoftware.DateFormatUtils.getDateTimeFormat(DataForma tUtils.java:98) at com.lombardisoftware.web.perfomranceserver.vews.QueuedMessageVie wAssembler.assembleView(QueuedMessageViewAssembler.java:52) ... This occurs in any clustered environment where the Performance Data Warehouse and Process Server are in separate clusters.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard and BPM * * Advanced. * **************************************************************** * PROBLEM DESCRIPTION: When a user attempts to view the * * Error Queue in the Performance Admin * * Console, a NullPointerException may * * occur; a stack trace similar to the * * following is displayed: * * java.lang.NullPointerExcetpion * * at * * com.lombardisoftware.client.LocaleUtils * * $UserLocaleUtils.getUserLocalePreferenc * * es(LocalUtils.java:97) * * at * * com.lombardisoftware.client.LocaleUtils * * .getServerLocale(LocalUtils.java:46) * * at * * com.lombardisoftware.client.LocaleUtils * * .getCurrentUserLocale(LocaleUtils.java: * * 36) * * at * * com.lombardisoftware.DateFormatUtils.ge * * tDateTimeFormat(DataFormatUtils.java:98 * * ) * * at * * com.lombardisoftware.web.perfomranceser * * ver.vews.QueuedMessageViewAssembler.ass * * embleView(QueuedMessageViewAssembler.ja * * va:52) * * ... * * This occurs in any clustered * * environment where the Performance * * Data Warehouse and Process Server are * * in separate clusters. * **************************************************************** * RECOMMENDATION: * **************************************************************** The NullPointerException is caused by user locale information not being available in the cluster where Performance Data Warehouse is deployed. This issue will be fixed in future maintenance releases of Business Process Manager Versions 7.5.1 and 8.0.1.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
JR44598
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
751
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-10-31
Closed date
2013-02-06
Last modified date
2013-02-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R750 PSY
UP
R800 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1"}]
Document Information
Modified date:
07 October 2021