JR44282: THE PROCESS OF STOPPING A SNAPSHOT/APP SHOWS STUCK AFTER A RESTART

Version 7.5.1 Fix Pack 2 for the IBM Business Process Manager products
Download Version 8.0.1 Fix Pack 3 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• The process of stopping a snapshot/app remains stuck.
  
  After applying JR43190 clicking "Stop" for a given snapshot, the
  process admin console displays stopped but after restarting the
  server it shows as "Stopping" for the snapshot endlessly.
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  ALL                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION: The process of stopping a               *
  *                      snapshot/app remains stuck.             *
  *                      After applying JR43190 clicking         *
  *                      "Stop" for a given snapshot, the        *
  *                      process admin console displays          *
  *                      stopped but after restarting the        *
  *                      server it shows as "Stopping" for the   *
  *                      snapshot endlessly.                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The process of stopping a
  snapshot/app remains stuck.
  After applying JR43190 clicking
  "Stop" for a given snapshot, the
  process admin console displays
  stopped but after restarting the
  server it shows as "Stopping" for the
  snapshot endlessly.
  

Problem conclusion

• Applying JR44282 fixes the problem.
  
  The Install/Dependency information is available in the
  readme.txt on FixCentral.
  
  When the user goes to the download files page in FixCentral the
  readme will be available with the fix package as a seperate
  download.
  
  
  Note:
  After applying this fix, the Process
  Applications that were showing
  "Stopping" status will show a blank
  status and the applications will need
  to be stopped again using the stop
  button.
  After a server restart it causes the
  BLA to automatically start back and
  hence the application that was
  stopped will return to stopping state.
  
  For the snapshots that were showing
  the 'stopping' status (problematic
  snapshots), after applying the fix
  and after starting the server:
   - The stopped applications will
  appear without current state, (blank
  state in front of them). that means
  its an internal representation of the
  "inactive" state and hence no state
  is shown.
    - such applications should be
  stopped again using the stop button
  before activating them.
   WAS forces the start of the
  enterprise applications/BLAs on
  server start. So in the fix we
  compensate from the above WAS
  behavior and recover the state to
  inactive.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM EXPRESS

• Fixed component ID

  5725C9600

Applicable component levels

• R750 PSY

     UP