APAR status
Closed as program error.
Error description
Heritage Coach shows "Loading..." after Coach complete loads in IE8. It works as expected in Firefox,Chrome and IE9
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard, and * * BPM Advanced. * **************************************************************** * PROBLEM DESCRIPTION: In Internet Explorer 8 heritage * * coach's continues displaying * * "loading.." and does not going away * * after coach is done loading. * **************************************************************** * RECOMMENDATION: * **************************************************************** The onload event listener for the coach did not work in IE8 so the "Loading" message does not cleared.
Problem conclusion
Another mechanism was added for the onload event listener for IE8 to clear the message. Install/Dependency information is available in the readme.txt on FixCentral. When the user goes to the download files page in FixCentral, the readme will be available with the fix package as a separate download.
Temporary fix
Comments
APAR Information
APAR number
JR43910
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-28
Closed date
2012-10-15
Last modified date
2012-10-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
15 October 2012