Fixes are available
APAR status
Closed as program error.
Error description
The customer is has attached an after due date timer to a task with an external implementation. When trying to run the task an error appears with the following message "The event is not attached to a task service. You can not use due date for setting timer."
Local fix
L3 suggested the following work around: This involves setting a timer to trigger using "after start of step". This trigger would need to be the sum of what was set previously via the tasks "Due in" and the timers "Before/After Difference". A screen shot is provided on ecurep under support_files. For example, if the task was due in 1 minute, and an 'After Due Date' timer is set with a 1 minute 'Before/After Difference' then the new timer should use an 'After Start of Step' value of 2 minutes.
Problem summary
When a BPD is modeled by using the process designer and the BPD contains a timer event which is attached to a task with an external implementation AND the timer event is configured to be triggered after the due date of the task then an error message is displayed when an instance of the BPD is started. The error message is "The event is not attached to a task service. You can not use due date for setting timer". This error is resolved with this fix.
Problem conclusion
Problem fixed iFix available on top of V751 GA
Temporary fix
Comments
APAR Information
APAR number
JR43894
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-08-24
Closed date
2012-10-31
Last modified date
2012-10-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R751 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 October 2021