JR43836: TASK SEARCH IN IBM PROCESS PORTAL MIGHT CAUSE "TOO MANY OPEN FILES" ERROR

APAR status

• Closed as program error.

Error description

• When you search tasks in IBM Process Portal by using the Search
  field in Work > My Tasks, the search might not display the
  correct set of tasks and an error similar to the following error
  might be displayed:
  
  RestHelper    W   CWTBG0565E: An error occurred while running
  the requested search. Try running your search again. If this
  problem persists, contact your system administrator and refer
  them to this error's code in the error log.
                                  
  com.ibm.bpm.wle.api.SearchEngineUnexpectedFailureException:
  CWTBG0565E: An error occurred while running the requested
  search. Try running your search again. If this problem persists,
  contact your system administrator and refer them to this error's
  code in the error log.
  com.ibm.bpm.search.core.BPMSearchException:
  java.io.FileNotFoundException:
  /opt/ibm/bpm/profiles/Custom01/searchIndex/task/AppTarget/_op.cf
  s (Too many open files)
  java.io.FileNotFoundException:
  /opt/ibm/bpm/v8.0/profiles/Custom01/searchIndex/task/AppTarget/_
  op.cfs (Too many open files)
  
  PRODUCTS AFFECTED
  IBM Business Process Manager (BPM) Advanced
  IBM BPM Standard
  IBM BPM Express
  

Local fix

Problem summary

• The file handles that are used during task searches to access
  the task index on the IBM BPM server file system are not always
  closed, resulting in a file handle leak.
  

Problem conclusion

• A fix for IBM BPM V8.0.0.0 is available that ensures file
  handles are closed as task search operations are completed,
  eliminating the file handle leak.
  
  On Fix Central (http://www.ibm.com/support/fixcentral), search
  for PI18805 (this interim fix package contains the fix for APAR
  JR43236):
  
  1. Select IBM Business Process Manager with your edition from
  the product selector, the installed version to the fix pack
  level, and your platform, and then click Continue.
  2. Select APAR or SPR, enter PI18805, and click Continue.
  
  When you download fix packages, ensure that you also download
  the readme file for each fix. Review each readme file for
  additional installation instructions and information about the
  fix.
  

Temporary fix

• Not applicable
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R800 PSY

     UP