IBM Support

JR43789: WHITE SCREEN IS SHOWN IN ADMINISTRATOR CONSOLE AFTER CONFIGURING PERFORMANCE DATA WAREHOUSE COMPONENT

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APAR status

  • Closed as program error.

Error description

  • White screen is shown in Administrator console after
    configuring
    Performance Data Warehouse component
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  BPM 8.0 user                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:  White screen is shown in               *
    *                      Administrator console after             *
    *                      configuring Performance Data            *
    *                      Warehouse component.                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    From the administrative console, select a path for configuring
    a
    server or a cluster. To configure a cluster, click Servers >
    Clusters > WebSphere application server clusters >
    cluster_name >Performance Data Warehouse ¯   ’Save the
    configuration
    and the white screen will be shown up.CommonServerConfigAction
    miss action for this and NPE would be thrown in SystemOut.
    

Problem conclusion

  • Update CommonServerConfigAction for Performance Data Warehouse
    configuration ¯   ’ ifix is provided.
    
    Fix is available on FixCentral.
    Install/Dependency information is available in the readme.txt
    on FixCentral.When the user goes to the download files page in
    FixCentral, the readme will be available with the fix package
    as a separate download.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR43789

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-16

  • Closed date

    2012-10-23

  • Last modified date

    2012-10-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 October 2021