Fixes are available
APAR status
Closed as program error.
Error description
Function list: 1. One order item can reserve inventory from multiple fulfillment centers, sterling supports this feature, in FEP5, we do not implement it in WebSphere Commerce side. In this APAR, WebSphere Commerce will support it. 2. As the front end system, when the shopper shops as a guest shopper, submits payment, completes order, then registers and logs on in the same session, WebSphere Commerce would merge the order to the registered shopper. And now, we need WebSphere Commerce to notify Sterling OMS the user of the order changed, so that the registered shopper can view the order info in history order section. Without this APAR, after guest shopper log on, he/she will not be able to view his/her placed orders as guest. 3. Improvement on Performance (1) To solve the deadlock issue: As the solution developer, I need to sort the catalog entries of a shopping cart when we call multiAPI of monitorItemAvailability for inventory check of a shopping cart, and when call multiAPI for cancel inventory reservation. This is to reduce the possibility of deadlock. (2) To improve findInventory performance: When call Sterling findInventory API, now will call a findInventory API for each item. In this APAR, this is enhanced to include all of the items in one findInventory call.
Local fix
Do not configure order item multiple fulfillment center support in sterling side
Problem summary
USERS AFFECTED: User uses FEP5 and enable Side by Side integration with sterling OMS. PROBLEM ABSTRACT: This APAR is to provide fixes and enhancements to the WebSphere Commerce integration with Sterling Order Management Solution. BUSINESS IMPACT: Without this apar, if customer configure to allow reserve one item on multiple node, it will be wrong in WCS side. After guest shopper logs on, he/she will not see the orders placed as a guest. RECOMMENDATION:
Problem conclusion
<Provide details here on how we fixed the problem - instructions are above> ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR43703
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / New Function
Submitted date
2012-08-08
Closed date
2013-01-09
Last modified date
2013-04-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
25 April 2013