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JR43612: COACH PREVIEW DOES NOT WORK AFTER JR42765 INTERIM FIX IS INSTALLED ON BPM V7.5.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After the interim fix for APAR JR42765 on BPM V7.5.1 is
    installed, the coach preview function in Process Designer stops
    working.  Clicking on the Preview tab displays only a white
    screen with the error message "An error occurred while rendering
    the HTML for this coach."
    
    The interim fixes for APAR JR42765 and APAR JR42894 (which
    specifies APAR JR42765 as a prerequisite) have been withdrawn
    from Fix Central until this issue is resolved.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard and BPM  *
    *                  Advanced Version 7.5.1, who meet the        *
    *                  following condition:                        *
    *                  - The interim fix for APAR JR42765 was      *
    *                  downloaded PRIOR TO August 7, 2012 and      *
    *                  installed, AND the interim fix for APAR     *
    *                  JR42894 was NOT downloaded AFTER August 7,  *
    *                  2012 and installed.                         *
    ****************************************************************
    * PROBLEM DESCRIPTION: After the interim fix for APAR          *
    *                      JR42765 on BPM V7.5.1 is installed,     *
    *                      the coach preview function in Process   *
    *                      Designer stops working.  Clicking on    *
    *                      the Preview tab displays only a white   *
    *                      screen with the error message "An       *
    *                      error occurred while rendering the      *
    *                      HTML for this coach."                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The file system-toolkit.twx was revised in the JR42765 interim
    fix, and included a version of CoachDesigner.xsl that
    introduced the issue.  The interim fix for APAR JR42894 itself
    also included the incorrect CoachDesigner.xsl file.
    Also, the interim fix for APAR JR42342 (a prerequisite of
    JR42765) did not contain the complete fix for that issue; the
    missing portion of the fix was included in the same
    CoachDesigner.xsl file that was included in the JR42765 and
    JR42894 interim fixes.
    

Problem conclusion

  • The JR42765 and JR42894 interim fixes were withdrawn from Fix
    Central, and new versions of these interim fixes that
    corrected the issue were published on August 7, 2012.
    
    Additionally, a new interim fix for this APAR has been
    published to Fix Central.  This interim fix, when installed
    with APAR JR42342 (a prerequisite), provides the complete fix
    for JR42342 (includes a CoachDesigner.xls file that completes
    the JR42342 fix without introducing the coach preview issue
    reported in this APAR).
    
    Please see the separate file that is automatically downloaded
    with the interim fix for complete prerequisite information and
    installation instructions.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR43612

  • Reported component name

    BPM ADVANCED

  • Reported component ID

    5725C9400

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-31

  • Closed date

    2012-09-14

  • Last modified date

    2012-09-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM ADVANCED

  • Fixed component ID

    5725C9400

Applicable component levels

  • R750 PSY

       UP

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Document Information

Modified date:
12 October 2021