Fixes are available
APAR status
Closed as program error.
Error description
After the interim fix for APAR JR42765 on BPM V7.5.1 is installed, the coach preview function in Process Designer stops working. Clicking on the Preview tab displays only a white screen with the error message "An error occurred while rendering the HTML for this coach." The interim fixes for APAR JR42765 and APAR JR42894 (which specifies APAR JR42765 as a prerequisite) have been withdrawn from Fix Central until this issue is resolved.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, BPM Standard and BPM * * Advanced Version 7.5.1, who meet the * * following condition: * * - The interim fix for APAR JR42765 was * * downloaded PRIOR TO August 7, 2012 and * * installed, AND the interim fix for APAR * * JR42894 was NOT downloaded AFTER August 7, * * 2012 and installed. * **************************************************************** * PROBLEM DESCRIPTION: After the interim fix for APAR * * JR42765 on BPM V7.5.1 is installed, * * the coach preview function in Process * * Designer stops working. Clicking on * * the Preview tab displays only a white * * screen with the error message "An * * error occurred while rendering the * * HTML for this coach." * **************************************************************** * RECOMMENDATION: * **************************************************************** The file system-toolkit.twx was revised in the JR42765 interim fix, and included a version of CoachDesigner.xsl that introduced the issue. The interim fix for APAR JR42894 itself also included the incorrect CoachDesigner.xsl file. Also, the interim fix for APAR JR42342 (a prerequisite of JR42765) did not contain the complete fix for that issue; the missing portion of the fix was included in the same CoachDesigner.xsl file that was included in the JR42765 and JR42894 interim fixes.
Problem conclusion
The JR42765 and JR42894 interim fixes were withdrawn from Fix Central, and new versions of these interim fixes that corrected the issue were published on August 7, 2012. Additionally, a new interim fix for this APAR has been published to Fix Central. This interim fix, when installed with APAR JR42342 (a prerequisite), provides the complete fix for JR42342 (includes a CoachDesigner.xls file that completes the JR42342 fix without introducing the coach preview issue reported in this APAR). Please see the separate file that is automatically downloaded with the interim fix for complete prerequisite information and installation instructions.
Temporary fix
Comments
APAR Information
APAR number
JR43612
Reported component name
BPM ADVANCED
Reported component ID
5725C9400
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-31
Closed date
2012-09-14
Last modified date
2012-09-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM ADVANCED
Fixed component ID
5725C9400
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 October 2021