APAR status
Closed as documentation error.
Error description
Error Description Server does not start after installation of Business Monitor V8 on RHEL 6.x 64-bit. native_stderr.log shows <WAS>/cognos/bin64/libfreebl3.so: version `NSSRAWHASH_3.12.3' not found (required by /lib64/libcrypt.so.1 Cognos bundles an alternate version of the libfreebl3.so library. The system library should be preloaded for other utilities. This should be documented in InfoCenter, Preparing Linux systems for installation http://pic.dhe.ibm.com/infocenter/dmndhelp/v8r0mx/topic/com.ibm. wbpm.mon.imuc.doc/topics/prep_bpm_os_lin.html
Local fix
Local Fix Add the following line to the .profile, .bashrc, or appropriate login initialization script for the Cognos user account: export LD_PRELOAD=/lib64/libfreebl3.so
Problem summary
Need to add installation preperation step instruction for monitor 8 on RHEL 6.x
Problem conclusion
Updates made to InfoCenter v8.0 and v8.0.1.
Temporary fix
Comments
APAR Information
APAR number
JR43582
Reported component name
WEB BUS MONITOR
Reported component ID
5724M2400
Reported release
800
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-26
Closed date
2012-08-30
Last modified date
2012-08-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSRR3","label":"WebSphere Business Monitor"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
30 August 2012