APAR status
Closed as program error.
Error description
With SOLR search enabled, when browsing products in the storefront, the following error is seen: SystemErr R com.ibm.commerce.exception.ECSystemException: Unable to convert from 'C62' to 'XYZ'. at com.ibm.commerce.price.utils.Helper.convertQuantityAmountI(Helpe r.java:793) Where 'XYZ' is a unit of measurement other than the default C62, for example 'YRD'. This occurs only for products that do not use the default Unit of Measurement (C62).
Local fix
Problem summary
USERS AFFECTED: V7 Commerce users who use SOLR search, and who have products that do not use the default UOM. PROBLEM ABSTRACT: '_ERR_NO_CONVERSION' error is seen on the storefront for products that do not use the default Unit of Measurement (C62) BUSINESS IMPACT: End users will not be able to browse products that use anything other than C62 as the UOM. RECOMMENDATION:
Problem conclusion
APAR JR43499 removes the assumption from Catalog Browsing that the default UOM C62 is used for all products. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR43499
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-19
Closed date
2012-11-21
Last modified date
2012-11-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 November 2012