Fixes are available
APAR status
Closed as program error.
Error description
Failures during the sending tracking definitions step of a snapshot installation cause cache corruption. This results in installation failure on subsequent attempts. Symptom: E CWLLG0433E: Tracking definitions were not sent successfully. com.lombardisoftware.client.delegate.BusinessDelegateException: CORBA TRANSIENT 0x49421042 Maybe; nested exception is: org.omg.CORBA.TRANSIENT: SIGNAL_RETRY when trying to connect to host: Myhost.ibm.com on port: 9102 vmcid: 0x49421000 minor code: 42 completed: Maybe at com.lombardisoftware.client.delegate.BusinessDelegateException.a sBusinessDelegateException(BusinessDelegateException.java:41) at com.lombardisoftware.client.delegate.common.WebsphereDelegateHel per.doAsCurrentSubjectContextSensitive(WebsphereDelegateHelper.j ava:177) at com.lombardisoftware.client.delegate.APIServicesDelegateDefault. loadTrackingDefinition(APIServicesDelegateDefault.java:140) at com.lombardisoftware.server.core.TrackingDefinitionTransfer.tran sferDefinition(TrackingDefinitionTransfer.java:127) at com.lombardisoftware.server.ejb.clientservices.ClientServicesCor e.sendTrackingDefinitions(ClientServicesCore.java:711) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingRef lection(AopUtils.java:310) at org.springframework.aop.framework.ReflectiveMethodInvocation.inv okeJoinpoint(ReflectiveMethodInvocation.java:182) at org.springframework.aop.framework.ReflectiveMethodInvocation.pro ceed(ReflectiveMethodInvocation.java:148) at com.lombardisoftware.utility.spring.TransactionInterceptor$1.cal l(TransactionInterceptor.java:52) at com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo rt.executeInExistingTransaction(ProgrammaticTransactionSupport.j ava:452) at com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo rt.execute(ProgrammaticTransactionSupport.java:172) at com.lombardisoftware.utility.spring.TransactionInterceptor.invok e(TransactionInterceptor.java:50) at org.springframework.aop.framework.ReflectiveMethodInvocation.pro ceed(ReflectiveMethodInvocation.java:171) at com.lombardisoftware.utility.spring.CoreEntryInterceptor.invoke( CoreEntryInterceptor.java:44) at com.lombardisoftware.utility.spring.PSCoreEntryInterceptor.invok e(PSCoreEntryInterceptor.java:14) at org.springframework.aop.framework.ReflectiveMethodInvocation.pro ceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkD ynamicAopProxy.java:204) at $Proxy45.sendTrackingDefinitions(Unknown Source) at com.lombardisoftware.client.delegate.ClientServicesDelegateDefau lt.sendTrackingDefinitions(ClientServicesDelegateDefault.java:38 0) at com.lombardisoftware.core.deployment.ImportHelper$1.run(ImportHe lper.java:356) at com.lombardisoftware.core.TeamWorksRunnable.call(TeamWorksRunnab le.java:7) at com.lombardisoftware.core.TeamWorksRunnable.call(TeamWorksRunnab le.java:5) at com.lombardisoftware.server.ejb.persistence.versioning.BranchMan ager$4.call(BranchManager.java:477) --- E CWLLG2164E: Install did not complete successfully because of an unexpected exception. Error: C:\Users\INVBPM~1\AppData\Local\Temp\import.zip34570085711859597 83 com.lombardisoftware.client.delegate.BusinessDelegateException: Could not get branch from VersioningContext at com.lombardisoftware.client.delegate.BusinessDelegateException.a sBusinessDelegateException(BusinessDelegateException.java:41) at com.lombardisoftware.client.delegate.common.WebsphereDelegateHel per.doAsCurrentSubjectContextSensitive(WebsphereDelegateHelper.j ava:177) at com.lombardisoftware.client.delegate.RepositoryServicesDelegateD efault.performInstallationAndMigration(RepositoryServicesDelegat eDefault.java:1731) at com.ibm.bpm.flm.impl.WLEInstallSnapshotHelper.performDeployment( WLEInstallSnapshotHelper.java:149) at com.ibm.bpm.flm.impl.WLEInstallSnapshotHelper.deploySnapshot(WLE InstallSnapshotHelper.java:117) at com.ibm.bpm.flm.impl.WLEInstallSnapshotHelper.deploySnapshot(WLE InstallSnapshotHelper.java:97) at com.lombardisoftware.servlet.ImportSnapshotServletImpl.service(I mportSnapshotServletImpl.java:146) at com.lombardisoftware.servlet.ImportSnapshotServlet.doPost(Import SnapshotServlet.java:40) at javax.servlet.http.HttpServlet.service(HttpServlet.java:738) at javax.servlet.http.HttpServlet.service(HttpServlet.java:831) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr apper.java:1657) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr apper.java:1597) .... Caused by: com.lombardisoftware.expimp.ExportImportException: Could not get branch from VersioningContext at com.lombardisoftware.expimp.ExportImportException.asExportImport Exception(ExportImportException.java:44) at com.lombardisoftware.expimp.handler.ProjectDefaultsHandler.creat e(ProjectDefaultsHandler.java:61) at com.lombardisoftware.expimp.ExportImportManager.importModel(Expo rtImportManager.java:541) at com.lombardisoftware.core.deployment.ImportHelper.importSnapshot Contents(ImportHelper.java:670) at com.lombardisoftware.core.deployment.ImportHelper.access$100(Imp ortHelper.java:84) at com.lombardisoftware.core.deployment.ImportHelper$1.run(ImportHe lper.java:325) at com.lombardisoftware.core.TeamWorksRunnable.call(TeamWorksRunnab le.java:7) at com.lombardisoftware.core.TeamWorksRunnable.call(TeamWorksRunnab le.java:5)
Local fix
- Correct the root-cause of the send trackign definition failure. - Restart all the JVMs
Problem summary
**************************************************************** * USERS AFFECTED: Users of BPM Express, Standard and * * Advanced. * **************************************************************** * PROBLEM DESCRIPTION: Failures during the sending tracking * * definitions step of a * * snapshot installation cause cache * * corruption. This * * results in installation failure on * * subsequent attempts. * * Symptom: * * E CWLLG0433E: * * Tracking definitions were not sent * * successfully. * * com.lombardisoftware.client.delegate.Bu * * sinessDelegateException: * * CORBA TRANSIENT 0x49421042 Maybe; * * nested exception is: * * org.omg.CORBA.TRANSIENT: SIGNAL_RETRY * * when trying to connect to * * host: Myhost.ibm.com on port: 9102 * * vmcid: 0x49421000 minor * * code: 42 completed: Maybe * * at * * com.lombardisoftware.client.delegate.Bu * * sinessDelegateException.a * * sBusinessDelegateException(BusinessDele * * gateException.java:41) * * at * * com.lombardisoftware.client.delegate.co * * mmon.WebsphereDelegateHel * * per.doAsCurrentSubjectContextSensitive( * * WebsphereDelegateHelper.j * * ava:177) * * at * * com.lombardisoftware.client.delegate.AP * * IServicesDelegateDefault. * * loadTrackingDefinition(APIServicesDeleg * * ateDefault.java:140) * * at * * com.lombardisoftware.server.core.Tracki * * ngDefinitionTransfer.tran * * sferDefinition(TrackingDefinitionTransf * * er.java:127) * * at * * com.lombardisoftware.server.ejb.clients * * ervices.ClientServicesCor * * e.sendTrackingDefinitions(ClientService * * sCore.java:711) * * at * * sun.reflect.NativeMethodAccessorImpl.in * * voke0(Native Method) * * at * * sun.reflect.NativeMethodAccessorImpl.in * * voke(NativeMethodAccessor * * Impl.java:60) * * at * * sun.reflect.DelegatingMethodAccessorImp * * l.invoke(DelegatingMethod * * AccessorImpl.java:37) * * at * * java.lang.reflect.Method.invoke(Method. * * java:611) * * at * * org.springframework.aop.support.AopUtil * * s.invokeJoinpointUsingRef * * lection(AopUtils.java:310) * * at * * org.springframework.aop.framework.Refle * * ctiveMethodInvocation.inv * * okeJoinpoint(ReflectiveMethodInvocation * * .java:182) * * at * * org.springframework.aop.framework.Refle * * ctiveMethodInvocation.pro * * ceed(ReflectiveMethodInvocation.java:14 * * 8) * * at * * com.lombardisoftware.utility.spring.Tra * * nsactionInterceptor$1.cal * * l(TransactionInterceptor.java:52) * * at * * com.lombardisoftware.utility.spring.Pro * * grammaticTransactionSuppo * * rt.executeInExistingTransaction(Program * * maticTransactionSupport.j * * ava:452) * * at * * com.lombardisoftware.utility.spring.Pro * * grammaticTransactionSuppo * * rt.execute(ProgrammaticTransactionSuppo * * rt.java:172) * * at * * com.lombardisoftware.utility.spring.Tra * * nsactionInterceptor.invok * * e(TransactionInterceptor.java:50) * * at * * org.springframework.aop.framework.Refle * * ctiveMethodInvocation.pro * * ceed(ReflectiveMethodInvocation.java:17 * * 1) * * at * * com.lombardisoftware.utility.spring.Cor * * eEntryInterceptor.invoke( * * CoreEntryInterceptor.java:44) * * at * * com.lombardisoftware.utility.spring.PSC * * oreEntryInterceptor.invok * * e(PSCoreEntryInterceptor.java:14) * * at * * org.springframework.aop.framework.Refle * * ctiveMethodInvocation.pro * * ceed(ReflectiveMethodInvocation.java:17 * * 1) * * at * * org.springframework.aop.framework.JdkDy * * namicAopProxy.invoke(JdkD * * ynamicAopProxy.java:204) * * at * * $Proxy45.sendTrackingDefinitions(Unknow * * n Source) * * at * * com.lombardisoftware.client.delegate.Cl * * ientServicesDelegateDefau * * lt.sendTrackingDefinitions(ClientServic * * esDelegateDefault.java:38 * * 0) * * at * * com.lombardisoftware.core.deployment.Im * * portHelper$1.run(ImportHe * * lper.java:356) * * at * * com.lombardisoftware.core.TeamWorksRunn * * able.call(TeamWorksRunnab * * le.java:7) * * at * * com.lombardisoftware.core.TeamWorksRunn * * able.call(TeamWorksRunnab * * le.java:5) * * at * * com.lombardisoftware.server.ejb.persist * * ence.versioning.BranchMan * * ager$4.call(BranchManager.java:477) * * --- * * E CWLLG2164E: * * Install did not complete successfully * * because of an unexpected * * exception. Error: * * C:\Users\INVBPM~1\AppData\Local\Temp\im * * port.zip34570085711859597 * * 83 * * com.lombardisoftware.client.delegate.Bu * * sinessDelegateException: * * Could not get branch from * * VersioningContext * * at * * com.lombardisoftware.client.delegate.Bu * * sinessDelegateException.a * * sBusinessDelegateException(BusinessDele * * gateException.java:41) * * at * * com.lombardisoftware.client.delegate.co * * mmon.WebsphereDelegateHel * * per.doAsCurrentSubjectContextSensitive( * * WebsphereDelegateHelper.j * * ava:177) * * at * * com.lombardisoftware.client.delegate.Re * * positoryServicesDelegateD * * efault.performInstallationAndMigration( * * RepositoryServicesDelegat * * eDefault.java:1731) * * at * * com.ibm.bpm.flm.impl.WLEInstallSnapshot * * Helper.performDeployment( * * WLEInstallSnapshotHelper.java:149) * * at * * com.ibm.bpm.flm.impl.WLEInstallSnapshot * * Helper.deploySnapshot(WLE * * InstallSnapshotHelper.java:117) * * at * * com.ibm.bpm.flm.impl.WLEInstallSnapshot * * Helper.deploySnapshot(WLE * * InstallSnapshotHelper.java:97) * * at * * com.lombardisoftware.servlet.ImportSnap * * shotServletImpl.service(I * * mportSnapshotServletImpl.java:146) * * at * * com.lombardisoftware.servlet.ImportSnap * * shotServlet.doPost(Import * * SnapshotServlet.java:40) * * at * * javax.servlet.http.HttpServlet.service( * * HttpServlet.java:738) * * at * * javax.servlet.http.HttpServlet.service( * * HttpServlet.java:831) * * at * * com.ibm.ws.webcontainer.servlet.Servlet * * Wrapper.service(ServletWr * * apper.java:1657) * * at * * com.ibm.ws.webcontainer.servlet.Servlet * * Wrapper.service(ServletWr * * apper.java:1597) * * .... * * Caused by: * * com.lombardisoftware.expimp.ExportImpor * * tException: * * Could not get branch from * * VersioningContext * * at * * com.lombardisoftware.expimp.ExportImpor * * tException.asExportImport * * Exception(ExportImportException.java:44 * * ) * * at * * com.lombardisoftware.expimp.handler.Pro * * jectDefaultsHandler.creat * * e(ProjectDefaultsHandler.java:61) * * at * * com.lombardisoftware.expimp.ExportImpor * * tManager.importModel(Expo * * rtImportManager.java:541) * * at * * com.lombardisoftware.core.deployment.Im * * portHelper.importSnapshot * * Contents(ImportHelper.java:670) * * at * * com.lombardisoftware.core.deployment.Im * * portHelper.access$100(Imp * * ortHelper.java:84) * * at * * com.lombardisoftware.core.deployment.Im * * portHelper$1.run(ImportHe * * lper.java:325) * * at * * com.lombardisoftware.core.TeamWorksRunn * * able.call(TeamWorksRunnab * * le.java:7) * * at * * com.lombardisoftware.core.TeamWorksRunn * * able.call(TeamWorksRunnab * * le.java:5) * **************************************************************** * RECOMMENDATION: * **************************************************************** Failures during the sending tracking definitions step of a snapshot installation cause cache corruption. This results in installation failure on subsequent attempts. Symptom: E CWLLG0433E: Tracking definitions were not sent successfully. com.lombardisoftware.client.delegate.BusinessDelegateException: CORBA TRANSIENT 0x49421042 Maybe; nested exception is: org.omg.CORBA.TRANSIENT: SIGNAL_RETRY when trying to connect to host: Myhost.ibm.com on port: 9102 vmcid: 0x49421000 minor code: 42 completed: Maybe at com.lombardisoftware.client.delegate.BusinessDelegateException.a sBusinessDelegateException(BusinessDelegateException.java:41) at com.lombardisoftware.client.delegate.common.WebsphereDelegateHel per.doAsCurrentSubjectContextSensitive(WebsphereDelegateHelper.j ava:177) at com.lombardisoftware.client.delegate.APIServicesDelegateDefault. loadTrackingDefinition(APIServicesDelegateDefault.java:140) at com.lombardisoftware.server.core.TrackingDefinitionTransfer.tran sferDefinition(TrackingDefinitionTransfer.java:127) at com.lombardisoftware.server.ejb.clientservices.ClientServicesCor e.sendTrackingDefinitions(ClientServicesCore.java:711) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessor Impl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingRef lection(AopUtils.java:310) at org.springframework.aop.framework.ReflectiveMethodInvocation.inv okeJoinpoint(ReflectiveMethodInvocation.java:182) at org.springframework.aop.framework.ReflectiveMethodInvocation.pro ceed(ReflectiveMethodInvocation.java:148) at com.lombardisoftware.utility.spring.TransactionInterceptor$1.cal l(TransactionInterceptor.java:52) at com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo rt.executeInExistingTransaction(ProgrammaticTransactionSupport.j ava:452) at com.lombardisoftware.utility.spring.ProgrammaticTransactionSuppo rt.execute(ProgrammaticTransactionSupport.java:172) at com.lombardisoftware.utility.spring.TransactionInterceptor.invok e(TransactionInterceptor.java:50) at org.springframework.aop.framework.ReflectiveMethodInvocation.pro ceed(ReflectiveMethodInvocation.java:171) at com.lombardisoftware.utility.spring.CoreEntryInterceptor.invoke( CoreEntryInterceptor.java:44) at com.lombardisoftware.utility.spring.PSCoreEntryInterceptor.invok e(PSCoreEntryInterceptor.java:14) at org.springframework.aop.framework.ReflectiveMethodInvocation.pro ceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkD ynamicAopProxy.java:204) at $Proxy45.sendTrackingDefinitions(Unknown Source) at com.lombardisoftware.client.delegate.ClientServicesDelegateDefau lt.sendTrackingDefinitions(ClientServicesDelegateDefault.java:38 0) at com.lombardisoftware.core.deployment.ImportHelper$1.run(ImportHe lper.java:356) at com.lombardisoftware.core.TeamWorksRunnable.call(TeamWorksRunnab le.java:7) at com.lombardisoftware.core.TeamWorksRunnable.call(TeamWorksRunnab le.java:5) at com.lombardisoftware.server.ejb.persistence.versioning.BranchMan ager$4.call(BranchManager.java:477) --- E CWLLG2164E: Install did not complete successfully because of an unexpected exception. Error: C:\Users\INVBPM~1\AppData\Local\Temp\import.zip34570085711859597 83 com.lombardisoftware.client.delegate.BusinessDelegateException: Could not get branch from VersioningContext at com.lombardisoftware.client.delegate.BusinessDelegateException.a sBusinessDelegateException(BusinessDelegateException.java:41) at com.lombardisoftware.client.delegate.common.WebsphereDelegateHel per.doAsCurrentSubjectContextSensitive(WebsphereDelegateHelper.j ava:177) at com.lombardisoftware.client.delegate.RepositoryServicesDelegateD efault.performInstallationAndMigration(RepositoryServicesDelegat eDefault.java:1731) at com.ibm.bpm.flm.impl.WLEInstallSnapshotHelper.performDeployment( WLEInstallSnapshotHelper.java:149) at com.ibm.bpm.flm.impl.WLEInstallSnapshotHelper.deploySnapshot(WLE InstallSnapshotHelper.java:117) at com.ibm.bpm.flm.impl.WLEInstallSnapshotHelper.deploySnapshot(WLE InstallSnapshotHelper.java:97) at com.lombardisoftware.servlet.ImportSnapshotServletImpl.service(I mportSnapshotServletImpl.java:146) at com.lombardisoftware.servlet.ImportSnapshotServlet.doPost(Import SnapshotServlet.java:40) at javax.servlet.http.HttpServlet.service(HttpServlet.java:738) at javax.servlet.http.HttpServlet.service(HttpServlet.java:831) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr apper.java:1657) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWr apper.java:1597) .... Caused by: com.lombardisoftware.expimp.ExportImportException: Could not get branch from VersioningContext at com.lombardisoftware.expimp.ExportImportException.asExportImport Exception(ExportImportException.java:44) at com.lombardisoftware.expimp.handler.ProjectDefaultsHandler.creat e(ProjectDefaultsHandler.java:61) at com.lombardisoftware.expimp.ExportImportManager.importModel(Expo rtImportManager.java:541) at com.lombardisoftware.core.deployment.ImportHelper.importSnapshot Contents(ImportHelper.java:670) at com.lombardisoftware.core.deployment.ImportHelper.access$100(Imp ortHelper.java:84) at com.lombardisoftware.core.deployment.ImportHelper$1.run(ImportHe lper.java:325) at com.lombardisoftware.core.TeamWorksRunnable.call(TeamWorksRunnab le.java:7) at com.lombardisoftware.core.TeamWorksRunnable.call(TeamWorksRunnab le.java:5) ------------- Root Cause : During snapshot installation each snapshot is deployed into it's own branch. This ID is cached in the Process Server. If there is a problem with sending tracking definition, the relationship between snapshot ID and Corresponding branch-id is assumed the same in the previous attempt. Reattempt to install the snapshot will fail with the above exception.
Problem conclusion
JR43481 fixes the subsequent install scenario that occurs when an install has failed because of tracking definitions not being sent. So that the next install (post correction of tracking definitions) can get past the tracking definition stage without a server/JVM recycle. JR43481 is available on 7.5.1 and subsequent fix packs/releases. Install/Dependency information is available in the readme.txt on FixCentral. When the user goes to the download files page in FixCentral the readme will be available with the fix package as a seperate download.
Temporary fix
Restarting JVMs will remove the cache.
Comments
APAR Information
APAR number
JR43481
Reported component name
BPM STANDARD
Reported component ID
5725C9500
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-17
Closed date
2012-09-19
Last modified date
2012-09-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM STANDARD
Fixed component ID
5725C9500
Applicable component levels
R750 PSY
UP
R800 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 October 2021