A fix is available
APAR status
Closed as program error.
Error description
In the smartphone starter store, Android and iOS hybrid applications, after using the store locator to perform a search using postal code or using the GPS to find nearest store locations in the hybrid applications, clicking View Details in the store result list for a particular store will return a page where the content area is empty.
Local fix
Performing a search by city name will allow the store details to be viewed.
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 FEP5 who are using the smartphone starter store, Android hybrid sample application or iOS hybrid sample application. PROBLEM ABSTRACT: In the smartphone starter store, Android and iOS hybrid applications, after using the store locator to perform a search using postal code, or using the GPS to find nearest store locations, clicking View Details for a particular store will return an empty page. BUSINESS IMPACT: Customers are able to view store info in the results list after performing a store search using postal code, but clicking View Details for a particular store will return an empty page. RECOMMENDATION: The JSP fix can be implemented manually for the existing published smartphone starter store. If the affected file has been customized, the changes required in this fix must be merged with the customized code. The following are instructions for implementing the required change to the JSP code: 1) Open the following file: For runtime: <WC_eardir>/Stores.war/<storedir>/mobile20/Snippets/StoreLocator /StoreInfo.jsp For toolkit: <WCDE_installdir>/Stores/WebContent/<storedir>/mobile20/Snippets /StoreLocator/StoreInfo.jsp 2) Locate the following code snippet: <c:if test="${!empty geoCodeLatitude && !empty geoCodeLongitude}"> <c:set var="maxItems" value="${storeLocatorResultMaxPageSize}" /> <wcf:getData type="com.ibm.commerce.store.facade.datatypes.PhysicalStoreType[ ]" var="physicalStores" varException="physicalStoreException" expressionBuilder="findPhysicalStoresFromGeoCode"> <wcf:param name="accessProfile" value="IBM_Store_Details" /> <wcf:param name="latitude" value="${geoCodeLatitude}" /> <wcf:param name="longitude" value="${geoCodeLongitude}" /> <c:if test="${!empty radiusSaved}"> <wcf:param name="value" value="${radiusSaved}" /> </c:if> <c:if test="${!empty uomSaved}"> <wcf:param name="uom" value="${uomSaved}" /> </c:if> <wcf:param name="maxStores" value="${maxItems}" /> </wcf:getData> </c:if> 3) Locate the expressionBuilder parameter in the wcf:getData tag in the code snippet: <wcf:getData type="com.ibm.commerce.store.facade.datatypes.PhysicalStoreType[ ]" var="physicalStores" varException="physicalStoreException" expressionBuilder="findPhysicalStoresFromGeoCode"> 4) In the opening wcf:getData tag, replace the value for expressionBuilder with the following: <wcf:getData type="com.ibm.commerce.store.facade.datatypes.PhysicalStoreType[ ]" var="physicalStores" varException="physicalStoreException" expressionBuilder="findStorePhysicalStoresFromGeoCode"> 5) Add a new <wcf:param> for storeId to the wcf:getData element: <wcf:param name="storeId" value="${storeId}" /> 6) After the changes, your code snippet should resemble the following: <c:if test="${!empty geoCodeLatitude && !empty geoCodeLongitude}"> <c:set var="maxItems" value="${storeLocatorResultMaxPageSize}" /> <wcf:getData type="com.ibm.commerce.store.facade.datatypes.PhysicalStoreType[ ]" var="physicalStores" varException="physicalStoreException" expressionBuilder="findStorePhysicalStoresFromGeoCode"> <wcf:param name="accessProfile" value="IBM_Store_Details" /> <wcf:param name="storeId" value="${storeId}" /> <wcf:param name="latitude" value="${geoCodeLatitude}" /> <wcf:param name="longitude" value="${geoCodeLongitude}" /> <c:if test="${!empty radiusSaved}"> <wcf:param name="value" value="${radiusSaved}" /> </c:if> <c:if test="${!empty uomSaved}"> <wcf:param name="uom" value="${uomSaved}" /> </c:if> <wcf:param name="maxStores" value="${maxItems}" /> </wcf:getData> </c:if> 4) Save the file. 5) For runtime, update the affected files in your published store by following the WebSphere Application Server instructions for updating your application (http://publib.boulder.ibm.com/infocenter/wasinfo/v7r0/index.jsp ?topic=/com.ibm.websphere.nd.doc/info/ae/ae/trun_app_upgrade.htm l).
Problem conclusion
The smartphone starter store JSP has been updated to use the updated expression builder query with the additional storeId parameter to required to return the store details. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR43375
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-09
Closed date
2012-08-03
Last modified date
2012-08-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
03 August 2012