JR43009: SORTING OF TASK PRIORITY COLUMN IN PROCESS PORTAL IS ALPHABETICAL (NOT BASED ON PRIORITY LEVEL)

Version 8.0 Refresh Pack 1 for the IBM Business Process Manager products
Version 7.5.1 Fix Pack 1 for the IBM Business Process Manager products

APAR status

• Closed as program error.

Error description

• In Process Portal, clicking on the Task Priority column header
  (to sort the list of process instances by priority) results in
  alphabetical sorting of the priority values, instead of sorting
  based on the actual priority levels.
  
  The priority levels should be sorted in this order (highest to
  lowest):
  
  Highest
  High
  Normal
  Low
  Lowest
  
  Instead, they are sorted in alphabetical order:
  
  High
  Highest
  Low
  Lowest
  Normal
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:  Users of BPM Express, BPM Standard and BPM  *
  *                  Advanced.                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION: In Process Portal, clicking on the      *
  *                      Task Priority column header             *
  *                      (to sort the list of process            *
  *                      instances by priority) results in       *
  *                      alphabetical sorting of the priority    *
  *                      values, instead of sorting              *
  *                      based on the actual priority levels.    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  With user triggered sorting (i. e. triggered by clicking on a
  column header), sorting of any column is alphabetical.
  Sorting of priority values should not be handled in this
  fashion.
  

Problem conclusion

• Associating a numeric value with each priority value (in order
  of priority level) and sorting the Task Priority column based
  on the numeric value resolves the issue.
  
  An interim fix for Business Process Manager Version 7.5.1.0 has
  been published to Fix Central.  Below is prerequisite
  information and installation/uninstallation instructions for
  the interim fix (also published to Fix Central in a separate
  file that is automatically downloaded with the interim fix):
  
  
  Prerequisite information
  ========================
  Prereqs: None
  Supersedes: None
  
  
  Installation instructions
  =========================
  To install the JR43009 interim fix, follow these steps:
  
  1.  Stop the stand-alone server or network deployment
  environment before applying any fix.
  
  2.  Install the JR43009 interim fix package using IBM
  Installation Manager.
  (http://www-01.ibm.com/support/docview.wss?uid=swg21417656)
  
  3.  Start the stand-alone server or network deployment
  environment.
  
  
  Uninstallation instructions
  ===========================
  To uninstall the JR43009 interim fix, follow these steps:
  
  1.  Stop all servers.
  
  2.  Uninstall the JR43009 interim fix package using IBM
  Installation Manager.
  
  3.  Start the stand-alone server or network deployment
  environment.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BPM ADVANCED

• Fixed component ID

  5725C9400

Applicable component levels

• R750 PSY

     UP