JR42741: CMVC 208904 - RESOLVE THE SAXPARSEEXCEPTION WHEN RUNNING VERSIONINFO -MAINTENANCEPACKAGES

WebSphere Commerce Version 7.0.0.7 Fix Pack

APAR status

• Closed as program error.

Error description

• Running the versionInfo command with the -maintenancePackages
  option results in a SAXParseException as shown below:
  
  
  WVER0010I: Copyright (c) IBM Corporation 2002, 2005; All rights
  reserved.
  WVER0012I: VersionInfo reporter version 1.15.1.13, dated 3/29/06
  
  org.xml.sax.SAXParseException: A DOCTYPE is not allowed in
  content.
          at
  org.apache.xerces.util.ErrorHandlerWrapper.createSAXParseExcepti
  on(Unknown Source)
          at
  org.apache.xerces.util.ErrorHandlerWrapper.fatalError(Unknown
  Source)
          at
  org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown
  Source)
          at
  org.apache.xerces.impl.XMLErrorReporter.reportError(Unknown
  Source)
          at
  org.apache.xerces.impl.XMLScanner.reportFatalError(Unknown
  Source)
          at
  org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentCo
  ntentDispatcher.dispatch(Unknown Source)
          at
  org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocume
  nt(Unknown Source)
          at
  org.apache.xerces.parsers.XML11Configuration.parse(Unknown
  Source)
          at
  org.apache.xerces.parsers.XML11Configuration.parse(Unknown
  Source)
          at org.apache.xerces.parsers.XMLParser.parse(Unknown
  Source)
          at
  org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown
  Source)
          at
  org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown
  Source)
          at
  com.ibm.websphere.product.xml.BaseFactory.load(BaseFactory.java:
  201)
          at
  com.ibm.websphere.product.xml.BaseFactory.load(BaseFactory.java:
  183)
          at
  com.ibm.websphere.product.WASProduct.loadVersionInfo(WASProduct.
  java:2262)
          at
  com.ibm.websphere.product.WASProduct.getVersionInfo(WASProduct.j
  ava:2208)
          at
  com.ibm.websphere.product.WASProduct.collectVersionInfo(WASProdu
  ct.java:2192)
          at
  com.ibm.websphere.product.WASProduct.basicGetPTFs(WASProduct.jav
  a:2010)
          at
  com.ibm.websphere.product.WASProduct.getPTFs(WASProduct.java:200
  1)
          at
  com.ibm.websphere.product.VersionInfo.printReport(VersionInfo.ja
  va:1127)
          at
  com.ibm.websphere.product.VersionInfo.runReport(VersionInfo.java
  :876)
          at
  com.ibm.websphere.product.VersionInfo.runReport(VersionInfo.java
  :817)
          at
  com.ibm.websphere.product.VersionInfo.runReport(VersionInfo.java
  :752)
          at
  com.ibm.websphere.product.VersionInfo.main(VersionInfo.java:477)
          at
  com.ibm.websphere.product.VersionInfo.main(VersionInfo.java:309)
          at
  com.ibm.commerce.install.internal.utils.WCVersionInfo.main(WCVer
  sionInfo.java:56)
  WVER0015E: An exception occurred while processing version
  information
  1: WVER0013E: An exception occurred while reading
  7.0.0-WS-WCServer-FP002.ptf: WVER0102E: An exception occurred
  while loading document 7.0.0-WS-WCServer-FP002.ptf, using DTD
  directory
  /opt/IBM/WebSphere/CommerceServer70/properties/version/dtd.  A
  system ID of
  file:/opt/IBM/WebSphere/CommerceServer70/properties/version/7.0.
  0-WS-WCServer-FP002.ptf and a public ID of null was set.  The
  error occurred at line number 23 and column number 10:
  org.xml.sax.SAXParseException: A DOCTYPE is not allowed in
  content.
  

Local fix

• WebSphere Commerce 7.0 Fix Packs 3 (7.0.0.3) and higher contain
  a fix for this issue. If you cannot apply one of these Fix
  Packs, the following document in the Information Center can help
  you to determine which maintenance packages are currently
  applied:
  http://publib.boulder.ibm.com/infocenter/wchelp/v7r0m0/topic/com
  .ibm.commerce.install.doc/refs/rig_wc_6004installationguide50.ht
  m
  

Problem summary

• USERS AFFECTED:
  WebSphere Commerce administrators who use the versionInfo
  command with the -maintenancePackages parameter on WebSphere
  Commerce 7.0.0.0, 7.0.0.1, or 7.0.0.2
  
  PROBLEM ABSTRACT:
  Running versionInfo -maintenancePackages throws
  SAXParseException
  
  BUSINESS IMPACT:
  Negligible business impact.
  
  RECOMMENDATION:
  

Problem conclusion

• The WebSphere Commerce versionInfo command is built on a
  WebSphere Application Server library.  As part of the solution
  provided within the APAR, IBM has updated that WebSphere
  Application Server library to a newer version to mitigate the
  SAXParseException.
  
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP