Direct links to fixes
APAR status
Closed as program error.
Error description
The Workspace feature in WebSphere Commerce allows users to operate in a "sandbox" type of environment, making changes in different workspaces so as not to affect each other. This is working as designed. However, in some cases business users are attempting to create the same objects in multiple workspaces with the expectation that the Management Center tools will prevent them from doing this. If the taskgroups are approved to move to the production-ready environment, there may be a failure in the approval process due to the duplicated data. This problem occurs when the newly created objects have data that resolves to the same unique index.
Local fix
Examine log files and resolve data conflicts manually after task groups fail approval. This can be done by carefully manually deleting the conflicting (duplicated) data under the appropriate workspace or approved content.
Problem summary
USERS AFFECTED: WebSphere Commerce V7 business users leveraging workspaces and creating identical content (products, promotions, marketing activities, etc.) in multiple workspaces. PROBLEM ABSTRACT: Duplicate business objects (e.g. Catalog entries, Categories, Attributes) can be created across workspaces leading to taskgroup approval failures. BUSINESS IMPACT: Without this fix, customers will need to manually resolve conflicting data which could be time consuming and error-prone. Note that this situation arises only when creating the same products, etc. in multiple workspaces. RECOMMENDATION:
Problem conclusion
This fix offers additional options to content administrators to resolve some data conflicts created across multiple workspaces. The options are: 1. able to report exception during object creation when other workspaces or approved content has a data conflict and/or 2. automatically merge conflicting data for created objects during workspace approval and/or 3. automatically delete old conflicting data for created objects during workspace approval - Risk: data might be deleted from the approved content during workspace content approval and commit processes. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR42714
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / New Function / Serviceability /
Xsystem
Submitted date
2012-05-04
Closed date
2013-04-26
Last modified date
2013-04-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
26 April 2013