IBM Support

JR42637: CMVC 221787 - ENABLE DISCOUNT ON ITEM CAN PROCESS ITEMS WITH QUANTITY 0 WHEN PROMOTION ENGINE IS INVOKED.

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APAR status

  • Closed as program error.

Error description

  • When the promotion engine is invoked, it is unable to calculate
    the running total of an order where one of the order's items has
    a quantity of 0. An exception is thrown with the error message
    "OrderRunningTotalController wasn't initialized properly" and
    the promotion although marked as qualified is not applied to the
    order.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v6 or v7 who have a scenario where
    they need to call the promotion engine with an order that has an
    item with quantity 0.
    
    PROBLEM ABSTRACT:
    When the promotion engine is invoked, it is unable to calculate
    the running total of an order where one of the order's items has
    a quantity of 0.
    
    BUSINESS IMPACT:
    Promotion is not applied if the order has an item with quantity
    0.
    
    RECOMMENDATION:
    

Problem conclusion

  • A code change is introduced which will cause any order items
    with quantity 0 to not be considered in calculating the running
    total of the order.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR42637

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-04-26

  • Closed date

    2012-06-28

  • Last modified date

    2012-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
28 June 2012