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JR42452: PROCESS PORTAL EXPORT FAILS WITH NULLPOINTEREXCEPTION ON MANAGED ASSET 'PORTAL-INTEGRATION.JAR'

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APAR status

  • Closed as program error.

Error description

  • Customers who need to install language packs according to the
    procedure described at
    
    http://wiki.lombardi.com/display/commwiki/Adding+Custom+Language
    +Packs+to+WLE+7.5
    
    need to export a new Process Portal snapshot after the changes
    have been applied.
    
    The export of the Process Portal application fails with
    
    Error message: Export failed on ManagedAsset
    'portal-integration.jar':
    java.lang.NullPointerException
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  Users of BPM Express, BPM Standard and BPM  *
    *                  Advanced.                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION: Export of the Process Portal            *
    *                      application fails with a                *
    *                      NullPointerException.                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Customers who need to install language packs according to the
    procedure described at
    http://wiki.lombardi.com/display/commwiki/Adding+Custom+Language
    +Packs+to+WLE+7.5
    need to export a new Process Portal snapshot after the changes
    have been applied.
    The export of the Process Portal application fails with
    Error message: Export failed on ManagedAsset
    'portal-integration.jar':
    java.lang.NullPointerException
    

Problem conclusion

  • An interim fix for Business Process Manager Version 7.5.1 has
    been published to Fix Central.
    
    This interim fix has the following prerequisite fixes:
    
    JR42220
    (http://www-01.ibm.com/support/docview.wss?uid=swg1JR42220)
    JR42331
    (http://www-01.ibm.com/support/docview.wss?uid=swg1JR42331)
    
    In turn, JR42220 prereqs JR42280
    (http://www-01.ibm.com/support/docview.wss?uid=swg1JR42280),
    and JR42280 prereqs JR42012
    (http://www-01.ibm.com/support/docview.wss?uid=swg1JR42012).
    
    Installation steps:
    
    1. Install JR42012 then JR42280 on both Process Designer and
    Process Center/Server using Installation Manager.  Ensure that
    the Process Designer fixes are installed one at a time.
    
    2. Install JR42220 using Installation Manager.
    3. Install JR42331 using Installation Manager.
    4. Install JR42452 using Installation Manager.
    5. Run the instructions/steps listed in:
    
    http://www-01.ibm.com/support/docview.wss?uid=swg1JR42280
    http://www-01.ibm.com/support/docview.wss?uid=swg1JR42012
    
    Please also note in
    http://www-01.ibm.com/support/docview.wss?uid=swg1JR42220
    documents a change made by JR42220 to the 60Database.xml file
    (to bypass querying of tasks which are assigned to users
    directly) and instructions to reverse this change if the
    behavior it introduces is not desired.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR42452

  • Reported component name

    BPM STANDARD

  • Reported component ID

    5725C9500

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-04-05

  • Closed date

    2012-06-07

  • Last modified date

    2012-06-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BPM STANDARD

  • Fixed component ID

    5725C9500

Applicable component levels

  • R750 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 October 2021