IBM Support

JR42108: CMVC 219076 - ADDRESS INCORRECT INVENTORY STATUS SHOWN ON ORDER SUMMARY PAGE.

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APAR status

  • Closed as program error.

Error description

  • In Sterling, if we set the Inventory status of ProductA to
    'Backordered' and the inventory status of ProductB to 'In
    Stock', the following results can be observed:
    
    1. Log onto storefront
    2. Browse ProductA (Backordered inventory) - Add to Cart
    3. Browse ProductB (In Stock inventory) - Add to Cart
    4. Click Checkout - add payment information - Next - Order
    Summary Page is displayed
    
    Observed Results:
    - ProductA shows 'In Stock'
    - ProductB shows 'Backordered'
    
    We expect these results to be the opposite
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7.0 who use Feature Pack 3 or 4
    
    PROBLEM ABSTRACT:
    Incorrect inventory status appears on the 'Order Summary' page
    
    BUSINESS IMPACT:
    The incorrect inventory status is displayed
    
    RECOMMENDATION:
    

Problem conclusion

  • The storeId/storeNode is now obtained using xpath instead of
    Java utility which resolves this issue
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR42108

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-02-29

  • Closed date

    2012-04-18

  • Last modified date

    2012-04-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
18 April 2012