Direct links to fixes
APAR status
Closed as program error.
Error description
When a marketing email activity is targeted for a large number of recipients, a performance issue may surface while that activity is executing. This performance issue may have a cumulative effect which could cause the application server to terminate abnormally or become unresponsive.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce v7 customers using marketing email feature targeting a large number of recipients. PROBLEM ABSTRACT: Application server may terminate abnormally while executing a WebSphere Commerce marketing email activity. BUSINESS IMPACT: Application server may either stop responding or be slowed down substantially. RECOMMENDATION:
Problem conclusion
The code has been optimized and the email campaign behavior is changed to use multiple scheduled jobs instead of one scheduled job to send the email. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR41894
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Pervasive
Submitted date
2012-02-10
Closed date
2012-06-25
Last modified date
2012-06-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
25 June 2012