JR41299: CMVC 215966 - ALLOW GUEST SHOPPERS TO COMPLETE REGISTRATION IN MAYUJOY STORE

APAR status

• Closed as program error.

Error description

• When using the account activation feature in the MayUJoy sample
  store, guest shoppers to the store see the following exception
  when clicking on the activation link:
  
  com.ibm.commerce.webcontroller.WebControllerHelper
  commitRequestProcess(RequestHandle,boolean,boolean,boolean
  CMN0409E: The
  following error occurred during processing:
  "com.ibm.commerce.context.exception.BusinessContextServiceExcept
  ion: The
  following create operation exception has occurred during
  processing: "javax.ejb.DuplicateKeyException: DB2 SQL Error:
  SQLCODE=-803, SQLSTATE=23505, SQLERRMC=1;DB2ADMIN.CTXMGMT,
  DRIVER=4.11.77DSRA0010E: SQL State = 23505, Error Code =
  -803".".
  com.ibm.commerce.context.exception.BusinessContextServiceExcepti
  on
   at
  com.ibm.commerce.component.contextserviceimpl.ActivityTokenProce
  ssor.per
  sistActivityToken(ActivityTokenProcessor.java:164)
   at
  com.ibm.commerce.component.contextserviceimpl.BusinessContextSer
  viceImpl
  .persistActivityToken(BusinessContextServiceImpl.java:1564)
   at
  com.ibm.commerce.component.contextserviceimpl.BusinessContextSer
  viceImpl
  .endRequest(BusinessContextServiceImpl.java:744)
  

Local fix

• Guest shoppers can close their browser or clear their cookies
  and then activate the account using the link.
  

Problem summary

• USERS AFFECTED:
  WebSphere Commerce V7 users that are using the user registration
  account activation feature introduced in V7 FEP1.
  
  PROBLEM ABSTRACT:
  Under the MayUJoy sample store, there is a new feature called
  'account activation' where new registered users must click a
  link received in an email to confirm registration to the site.
  When guest shoppers first adds an item to their shopping cart,
  then registers, and then clicks on the e-mail link to activate
  their account (all in the same browser session), a
  'BusinessContextServiceException'/'DuplicateKeyException' is
  seen.
  
  BUSINESS IMPACT:
  Guest shoppers with a shopping cart will be unable to complete
  registration on their first attempt
  
  RECOMMENDATION:
  

Problem conclusion

• This APAR changes the registration flow, to prevent the business
  context exception from occurring. APAR JR41299 and JR41270 both
  need to be installed for this fix to work.
  -------------------------------------------------------------
  The latest available maintenance information can be obtained
  from the Recommended Fixes for WebSphere Commerce technote:
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WC BUS EDITION

• Fixed component ID

  5724I3800

Applicable component levels

• R700 PSY

     UP