Direct links to fixes
APAR status
Closed as program error.
Error description
The Registered Customers Report (Go to Accelerator, Home > Operational Reports > Registration Reports > Registered Customers) does not show data in the ADDRESS column most of the time. In fact it seems to be missed despite it's mandatory and its value is present on the table ADDRESS. This fix will allow to see the address field properly.
Local fix
Problem summary
USERS AFFECTED: WebSphere Commerce users on v7.0 PROBLEM ABSTRACT: The ADDRESS column in the Registered customers report does not report the correct data even if the address value is present in the database BUSINESS IMPACT: Registered Customers report is not properly generated RECOMMENDATION:
Problem conclusion
The ADDRESS table has two COLUMNS ADDRESS1 and ADDRESS2 which stores the address of the registered customer. The report concatenates both these columns to display the address in one column of the report. When any of ADDRESS1 or ADDRESS2 has null values, the concatenation will not work properly and it always evaluates to null. Necessary checks are made to see if any of ADDRESS1 or ADDRESS2 is null. If the value is null an empty string ('') will be used for concatenation. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR41007
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
YesSpecatt / Serviceability
Submitted date
2011-10-25
Closed date
2011-11-24
Last modified date
2011-11-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
24 November 2011