IBM Support

JR40579: CMVC 211822 - PREVENT CMCTIMEOUT WHEN LINKING SALES CATALOG WITH STORE MASTER CATALOG BY TURNING PROCESS INTO A SCHEDULED JOB.

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APAR status

  • Closed as program error.

Error description

  • In Management Center, when linking master catalog catgroups
    (categories) to a sales catalog catgroup, if the catgroup has a
    very large number of catentries (products/skus), the linking
    process can take a very long time and eventually cause a
    connection timeout.
    

Local fix

Problem summary

  • USERS AFFECTED:
    All users in WebSphere Commerce V7 who use Sales catalogs and
    have catgroups (categories) with a very large number of
    catentries
    
    PROBLEM ABSTRACT:
    In Management Center, linking categories between catalogs can
    timeout if the category has a very large number of catentries.
    
    BUSINESS IMPACT:
    Business users are unable to update the catalog using management
    center
    
    RECOMMENDATION:
    

Problem conclusion

  • APAR JR40579 puts the category linking operation into an
    asynchronous process.
    
    Business users can continue to use Management Center after
    linking catalog groups. The link operation will be performed in
    a scheduled job.
    
    Note that this fix will not reduce the time of the lining
    process, but it can free the CMC user from waiting the link
    process to finish.
    Also, only in non-workspace environment, the link process will
    be performed in a scheduled job.
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR40579

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-09-06

  • Closed date

    2012-06-28

  • Last modified date

    2012-06-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

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Document Information

Modified date:
28 June 2012