Direct links to fixes
APAR status
Closed as program error.
Error description
A customer may have a customization that allows an item to have multiple parent products. The parent products can be in different categories. Also as part of the customization, the item has not been added to the CATGPENREL database table to match the item to its parent category. In this scenario, if a promotion is created on one of the parent categories, then the promotion may or may not be applied to the item. This depends on the order the records are returned from the database when retrieving the parent products for the item.
Local fix
If possible, remove the parent product relationships of an item not needed for promotion evaluation from the CATENTREL table.
Problem summary
USERS AFFECTED: All WebSphere Commerce users who have items with multiple parent products and using promotions. PROBLEM ABSTRACT: Add support in the promotion engine for customizations where an item has multiple parent products and the item is not in the catalog group to catalog entry relationship table. BUSINESS IMPACT: Promotions may not be applied correctly to items with multiple parent products. RECOMMENDATION:
Problem conclusion
The promotion engine was enhanced to handle the scenario where an item has multiple parent products. The parent categories will be found for each of the parent products of the item. This allows any category level promotions to be properly applied to the item. ------------------------------------------------------------- The latest available maintenance information can be obtained from the Recommended Fixes for WebSphere Commerce technote: http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
Temporary fix
Comments
APAR Information
APAR number
JR40388
Reported component name
WC BUS EDITION
Reported component ID
5724I3800
Reported release
700
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-08-15
Closed date
2011-10-31
Last modified date
2011-10-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WC BUS EDITION
Fixed component ID
5724I3800
Applicable component levels
R700 PSY
UP
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Document Information
Modified date:
31 October 2011