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JR40366: CMVC 212194 - RESOLVE MIGRATE PROMOTIONS UTILITY FAILURE ON SPECIAL CHARACTERS.

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APAR status

  • Closed as program error.

Error description

  • The promotion migration utility (Ant task) fails when promotion
    names or the categories or catalog entries they reference
    contain special characters:
    
    [RunMigrationForToolkit] DEBUG:
    com.ibm.commerce.promotion.migration.ant.task.PromotionMigration
    App METHOD
    getOrgEntityId: Enter
    [RunMigrationForToolkit] DEBUG:
    com.ibm.commerce.promotion.migration.ant.task.PromotionMigration
    App METHOD
    getOrgEntityId: SELECT ORGENTITY_ID FROM ORGENTITY WHERE
    DN='ou=extended
    sites seller organizationtopshop,o=extended sites seller
    organization,o=root organization'
    [RunMigrationForToolkit] DEBUG:
    com.ibm.commerce.promotion.migration.ant.task.PromotionMigration
    App METHOD
    getOrgEntityId: Exit with org entity ID=7000000000000002556
    [RunMigrationForToolkit] DEBUG:
    com.ibm.commerce.promotion.migration.ant.task.PromotionMigration
    App METHOD
    getCategoryId: SELECT CATGROUP_ID FROM CATGROUP WHERE
    MEMBER_ID=7000000000000002556 AND IDENTIFIER='??4 PROMO'
    [RunMigrationForToolkit] DEBUG:
    com.ibm.commerce.promotion.migration.ant.task.PromotionMigration
    App METHOD
    getCategoryId: com.ibm.db2.jcc.am.SqlException:
    [jcc][t4][10120][10898][4.11.88] Invalid operation: result set
    is closed.
    ERRORCODE=-4470, SQLSTATE=null
      [antcall] Exiting
    E:\IBM\WCDE_E~1\migration\optional\components
    \component-services\subcomponents\promotion\config\PromotionsMig
    ration.xml.
    
    BUILD FAILED
    E:\IBM\WCDE_E~1\migration\optional\components\component-services
    \subcomponents\promotion\config\PromotionsMigration.xml:32: The
    following
    error occurred while executing this line:
    E:\IBM\WCDE_E~1\migration\optional\components\component-services
    \subcomponents\promotion\config\PromotionsMigration.xml:59: The
    migration
    utility failed to read the CATGROUP table for Name "??4 PROMO"
    for the
    promotion with the PROMOTION ID 10190623. Check whether the
    value of Name
    is valid. For additional information about the error conditions,
    run the
    migration utility in debug mode.
    

Local fix

Problem summary

  • USERS AFFECTED:
    WebSphere Commerce users on v7 who are migrating promotions that
    contain special characters in the names of the promotions or the
    targeted categories or catalog entries.
    
    PROBLEM ABSTRACT:
    The promotion migration utility fails when migrating promotions
    which contain special characters in their names.
    
    BUSINESS IMPACT:
    The promotion migration utility fails and promotions can not be
    migrated.
    
    RECOMMENDATION
    

Problem conclusion

  • The utility was updated to read special characters using UTF-8
    encoding.
    
    -------------------------------------------------------------
    The latest available maintenance information can be obtained
    from the Recommended Fixes for WebSphere Commerce technote:
    http://www.ibm.com/support/docview.wss?rs=3046&uid=swg21261296
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR40366

  • Reported component name

    WC BUS EDITION

  • Reported component ID

    5724I3800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-11

  • Closed date

    2011-09-29

  • Last modified date

    2011-09-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WC BUS EDITION

  • Fixed component ID

    5724I3800

Applicable component levels

  • R700 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSYL","label":"WebSphere Commerce Enterprise"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 September 2011